Ashley Santiago
Richmond
Overview
4
4
years of professional experience
Work History
Teacher
Primrose Schools
Sugar Land, TX
11.2024 - 08.2025
i worked with toddlers and was able to engage with their everyday learning. i enjoyed making a positive impact in their lifes.
Merchandiser
M&d Supply
Rosenberg, TX
06.2021 - 08.2022
started off as a cashier and made my way up to merchandiser. I enjoyed being able to help costumers.
Education
High School Diploma -
Fulshear Highschool
Fulshear, TX05.2020
Skills
bilingual speaker
fluent spanish
multitasking
hands on
hard worker
fast learner
Guide to Success for EHRclinic
- Welcome to Booth, Medical Assisting 7e! If you’re looking for the documentation, you’ll need to complete the EHRclinic Exercises, this is the place. Below are the links to the documentation you’ll need for the steps for each of the exercises. You’ll also find a link to the Guide to Success for EHRclinic.
- Guide to Success for EHRclinic
Chapter 5: Legal and Ethical Issues
- 5.01 Add an Acknowledgement of Receipt of NPP to a Patient's EHR
- 5.02 Add an Authorization to Release Health Information to a Patient's EHR
Chapter 6: Infection Control Fundamentals
6.01 Add a Note to a Patient's EHR
Chapter 8: Office Equipment and Supplies
- 8.01 Assign Staff Access Levels in an EHR
- 8.02 Assign a Task Item
Chapter 10: Written and Electronic Communication
- 10.01 Create a Patient Test Result Letter
- 10.02 Create an Excuse Note
- 10.03 Email a Patient
- 10.04 Composing an Electronic Patient Letter Using a Template
- 10.04 Create a Collection Letter
- Procedure 10.04 Composing an Electronic Patient Letter Using a Template
- Workbook Chapter 10 Application #6: Composing an Electronic Patient Letter
Chapter 11: Medical Records and Documentation
- 11.01 Add a New Patient to the EHR
- 11.02 Edit Patient Demographics
- 11.03 Record a Patient's Vital Signs
- 11.04 Record a SOAP Note
Chapter 12: Electronic Health Records
- 12.01 Navigate an EHR
- 12.02 Schedule a New Patient Appointment
- 12.03 Add Insurance to a New Patient's EHR
- 12.04 Add a New Patient to the EHR
- 12.05 Track a Patient in the EHR
- 12.06 Document Receipt of Notice of Privacy Practices
- 12.07 Build a New Patient's Face Sheet
- 12.08 Add Allergies to a Patient's Face Sheet
- 12.09 Add Medications to a Patient's Face Sheet
- 12.10 Record a Patient's Vital Signs
- 12.11 Build an Office Visit Note
- 12.12 Order Lab and Imaging Tests
- 12.13 Add an Immunization to the EHR
- 12.14 Document a Patient's Plan of Care in the EHR
- 12.15 Add Diagnoses and Procedures to a Patient's Encounter
- 12.16 Create a Clinical Visit Summary
- 12.17 Create a Routing Slip
- 12.18 Apply a Patient's Payment to the Account
- 12.19 Create and submit an Insurance Claim
- 12.20 Post Insurance Deposits
- 12.21 Add Lab and Imaging Results to a Patient's EHR
- 12.22 Complete a Patient's Telephone Encounter
- 12.23 Create a Patient Test Result Letter
- Procedure 12.01 Creating a New Patient Record Using EHR Software
- Procedure 12.02 Checking-in and Rooming a Patient in an Electronic Health Record
- Procedure 12.03 Creating an Appointment Matrix for an Electronic Scheduling System
- Procedure 12.04 Schedule a Patient Appointment Using an Electronic Scheduler
- Workbook Chapter 12 Application #2a: Add an Existing Patient to the Schedule
- Workbook Chapter 12 Application #2b: Add a New Patient to the Schedule
- Workbook Chapter 12 Application #2c: Block Out Time on the Schedule
- Workbook Chapter 12 Application #2d: Add Additional Patients to the Schedule
Chapter 13: Managing Medical Records
- 13.01 Update the Status of the Recall List
- Workbook Chapter 13 Application #3: Obtain Patient Information from an EHR
Chapter 14: Telephone Techniques
- 14.01 Create an Electronic Telephone Encounter
- 14.02 Create an Urgent Electronic Telephone Encounter
- 14.03 Complete a Prescription Refill Request
- Workbook Chapter 14 Case Studies #3b: Create Phone Message – Joseph Grenia
- Workbook Chapter 14 Case Studies #3c: Create Phone Message – Maya Martin
- Workbook Chapter 14 Case Studies #3f: Create Phone Message – Teena Johnson
Chapter 15: Patient Education
- 15.01 Document Administration of Patient Education
- 15.02 Document Administration of Pre- and Post-Operative Instructions
- Procedure 15.01 Creating Electronic Patient Instructions
- Workbook Chapter 15 Application #2: Document Patient Education Using an EHR
Chapter 16: Schedule Management
- 16.01 Maintain a Provider's Schedule Matrix in an EHR
- 16.02 Add a Patient to the Schedule in an EHR
- 16.03 Cancel a Patient's Appointment in an EHR
- 16.04 Document administration of surgical instructions
- 16.05 Demo: Checking-In an Established Patient
- Workbook Chapter 16 Application #1: Setting Up an Appointment Matrix
- Workbook Chapter 16 Application #2a-c: Schedule Patient Appointments 1
- Workbook Chapter 16 Application #2d-f: Schedule Patient Appointments 2
- Workbook Chapter 16 Application #2g-i: Schedule Patient Appointments 3
Chapter 17: Insurance and Billing
- 17.01 Create and Submit an Insurance Claim
- Workbook Chapter 17 Application #4b: Complete an Office Visit with Insurance Claim Submission
Chapter 18: Diagnostic Coding
- 18.01 Assign a Diagnostic Code to an Office Visit - A
- 18.02 Assign a Diagnostic Code to an Office Visit - B
- 18.03 Maintain the Diagnosis Code Database in an EHR
- Workbook Chapter 18 Application #2 Practice: Add Diagnostic Codes to an EHR
Chapter 19: Procedural Coding
- 19.01 Assign a Procedure Code to an Office Visit - A
- 19.02 Assign a Procedure Code to an Office Visit - B
- 19.03 Maintain the Procedure Code Database in an EHR
- Procedure 19.03 Entering CPT and ICD Codes into an EHR Program
Chapter 20: Patient Collections and Financial Management
- 20.01 Record a Patient Payment
- 20.02 Post Insurance Deposits to the Practice Account
- 20.03 Create a Patient Statement
- 20.04 Create an Age Analysis Report
- 20.05 Handle a Returned NSF Check
- 20.06 Process a Patient Payment
- 20.07 Issue a Patient Refund
- 20.08 Posting an Insurance Payment to One Patient Account using an RA
- 20.09 Posting an Insurance Payment to Multiple Patient Accounts using an RA (Medicare)
- 20.10 Posting an Insurance Payment to a Patient Account using an RA
- 20.11 Posting Secondary Insurance Payments to Multiple Patient Accounts using an RA
- 20.12 Posting a Denial from an EOB
- 20.13 Posting a Non-Covered Service from an RA
- 20.14 Posting a Deductible from an RA
- 20.15 Batch Invoicing to Patients with Balance Due
Chapter 36: Patient Interview and History
- 36.01 Record a Patient's Interview and History in an EHR
- 36.02 Record a Patient's Review of Systems (ROS) in an EHR
- Workbook Chapter 36 Application #2d: Record a Patient Interview
Chapter 37: Vital Signs and Measurement
- 37.01 Record a Patient's Vital Signs and Measurements - A
- 37.02 Record a Patient's Vital Signs and Measurements - B
Chapter 38: Assisting with General Physical Exam
38.01 Record a Patient's Physical Exam (PE) in an EHR
Chapter 39: Assisting in Reproductive and Urinary Specialties
- 39.01 Record a Gynecologic Exam in a Patient's EHR
- 39.02 Add Test Results to a Patient's EHR
- 39.03 Document Patient Education for Testicular Self-Exam
Chapter 40: Assisting in Pediatrics
- 40.01 Record Pediatric Vital Signs and Measurement
- 40.02 Review a Pediatric Growth Chart in an EHR
- 40.03 Document Administration of Patient Education for Infants and Toddlers
- 40.04 Record the Administration of a Pediatric Immunization
Chapter 41: Assisting in Geriatrics
- 41.01 Document Administration of Patient Education for Fall Prevention
- 41.02 Document Administration of Patient Education for Daily Water Intake
Chapter 42: Assisting in Other Medical Specialties
42.02 Document Scratch Test Results
Chapter 43: Assisting with Eye and Ear Care
- 43.01 Record Vision Test (Snellen) Results
- 43.02 Document Results of an Auditory Acuity Test
- Workbook Chapter 43 Application #3: Document Snellen Vision Test Results
- Workbook Chapter 43 Application #4: Document Auditory Acuity Test Results
Chapter 44: Assisting with Minor Surgery
- 44.01 Document a Patient's Informed Consent
- 44.02 Document Patient Education - Wound Care after Mole Removal
- Workbook Chapter 44 Application #3b: Document Informed Consent
- Workbook Chapter 44 Application #3c: Document Wound Care Education
Chapter 45: Orientation to the Lab
- 45.01 Order a Patient's Labs
- 45.02 Record a Patient's Lab Results
Chapter 46: Microbiology and Disease
- 46.01 Order a Strep Test for a Patient
- 46.02 Record Strep Test Results for a Patient
- Workbook Chapter 46 Application #2: Order a Strep Test
- Workbook Chapter 46 Application #3: Record the Results of a Strep Test
Chapter 47: Collecting, Processing, and Testing Urine and Stool Specimens
- 47.01 Record Urine Dipstick Results
- 47.02 Document Release of Urine Specimen for Chain of Custody
Chapter 48: Collecting, Processing, and Testing Blood Specimens
- 48.01 Order Bloodwork for a Patient
- 48.02 Record Glucose Test Results
Chapter 49: Electrocardiography and Pulmonary Function Testing
- 49.01 Order an ECG for a Patient
- 49.02 Upload an ECG Tracing to a Patient's EHR
- 49.03 Record Vital Signs Including Pulse Oximetry
Chapter 50: Diagnostic Imaging
- 50.01 Document Administration of Patient Education - Mammography
- 50.02 Upload Mammogram Results to a Patient's EHR
Chapter 51: Principles of Pharmacology
- 51.01 Record Administration of a Vaccine
- 51.02 Record Medications in a Patient's EHR
- 51.03 Create a Prescription Refill Request
Chapter 53: Medication Administration
- 53.01 Document Medication Administration
- 53.02 Record Medications in a Patient's EHR
- 53.03 Document Allergies in a Patient's EHR
Chapter 54: Physical Therapy and Rehabilitation
54.01 Refer a Patient to Physical Therapy
Chapter 55: Nutrition and Health
- 55.01 Document Administration of Patient Education for Nutrition
- 55.02 Record Food Allergies in a Patient's EHR
Chapter 56: Practice Management
- 56.01 Assign Access Rights to an Employee
- Workbook Chapter 56 Application #5: Add a New Staff Member to an EHR
Languages
Spanish
Native or Bilingual
Timeline
Teacher
Primrose Schools
11.2024 - 08.2025
Merchandiser
M&d Supply
06.2021 - 08.2022
High School Diploma -
Fulshear Highschool