Ashley Santibanez Cruz
Dallas
Summary
Bilingual and customer-focused professional transitioning into Property Management. Skilled in communication, multitasking, and relationship-building. Strong background in customer service, visual merchandising, and dispatch operations. Seeking a Leasing Agent position to contribute exceptional client service, organization, and sales-driven skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Merchandiser
Windsor
04.2025 - Current
- Supported store presentation through merchandising and product placement.
- Ensured accurate visual branding and promotional displays.
- Assisted customers and maintained organized sales environment.
Dispatcher
Interface Security
09.2024 - 05.2025
- Monitored alarms and emergency calls.
- Coordinated communication with technicians and law enforcement.
- Documented incidents with high accuracy.
Lead Visual Merchandiser
Forever 21
03.2014 - 04.2025
- Led visual floor sets to increase engagement and sales.
- Designed layouts, displays, and seasonal concepts.
- Collaborated with management on brand directives.
- Optimized merchandise placement based on store traffic.
Color Tech
Toni & Guy
10.2017 - 09.2019
- Delivered customer service in high-volume salon.
- Managed color inventory.
- Assisted senior colorists and daily operations.
Education
High School Diploma -
North Dallas High School
01.2014
Cosmetology Diploma - undefined
Toni & Guy Hairdressing Academy
01.2017
Skills
- Bilingual (English & Spanish)
- Customer Service & Resident Relations
- Multitasking & Time Management
- Office Support & Organization
- Problem Solving
- Communication & Teamwork
- Attention to Detail
Certification
Cosmetology License — PSI Testing Center Richardson, TX (Active)
Leasing Agent Strengths
- Outstanding customer service and communication.
- Skilled in managing inquiries and building rapport.
- Highly organized and detail-oriented.
- Quick learner with strong administrative abilities.
- Professional, adaptable, and reliable.
Languages
Spanish
Native or Bilingual
Timeline
Merchandiser
Windsor
04.2025 - Current
Dispatcher
Interface Security
09.2024 - 05.2025
Color Tech
Toni & Guy
10.2017 - 09.2019
Lead Visual Merchandiser
Forever 21
03.2014 - 04.2025
Cosmetology Diploma - undefined
Toni & Guy Hairdressing Academy
High School Diploma -
North Dallas High School