Ashley Schaekel
Summary
Experienced in patient scheduling, medical records management, and front-desk operations, with a strong focus on enhancing patient care and office efficiency through effective communication and organizational skills. Possesses a solid understanding of healthcare protocols while consistently maintaining patient confidentiality and satisfaction. Proven ability to quickly learn new tasks and adapt to dynamic environments with ease. Committed to contributing positively to team goals and continuously improving professional skills.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
Hancock Regional
04.2023 - Current
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Coordinated insurance verification processes, ensuring accuracy of patient coverage details.
- Assisted with electronic health record management, maintaining data integrity and confidentiality.
- Streamlined front desk operations through implementation of efficient check-in procedures.
- Manage approximately 50 calls per day
Patient CareTech
Hancock Regional Hospital
11.2015 - Current
- Certified in telemetry (ECG)
- Provided direct patient care, ensuring comfort and safety during procedures and daily activities.
- Assisted nursing staff with routine tasks, enhancing workflow efficiency and patient satisfaction.
- Monitored vital signs, promptly reporting changes to healthcare team for timely intervention.
- Collaborated with multidisciplinary teams to optimize patient outcomes through effective communication and teamwork.
- Maintained accurate patient records in electronic health systems, ensuring compliance with regulatory standards.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Care Giver
Help @ Home Inc.
09.2013 - 10.2015
- I provide company, conversation, and personal assistance for home bound residents with on-going health challenges.
- Transported patients from place to place
Lead teacher
House of Kids
05.2012 - 09.2013
- Create developmentally appropriate lesson plans according to state laws. Enter, update,
- maintain records on individual children, including daily observations and information about activities, meals served,
- Provide activities and environment that supports children's emotional and social development, while encouraging understanding of others and positive self-concepts.
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
- Organize and store toys and materials to ensure order in activity areas. Organize and supervise recreational activities and outings, such as games and field trips.
Certified Nursing Assistant
Brandywine Golden Living Center Nursing Home
08.2011 - 05.2012
- assisting patients with basic activities of daily living such as bathing,range of motion, feeding, and toileting
- Maintained patient charts for purposes of recording patient progress, trends, problems, etc., per standard operating procedure.
- observed, documented, and reported problems the patients may have on a daily basis according to company and regulatory guidance. Provided input to the nurse to assist in determining the progress of the patient,
Education
CNA Certification - Certified Nursing Assistant
Ivy Tech Community College
07.2010
General Studies - undefined
Greenfield Central High school
05.2010
Skills
- Proficient in [software]
- CPR certification
- Insurance verification
- communication skills
- patient care skills
- cardiac monitor tech
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Front desk operations
Timeline
Medical Receptionist
Hancock Regional
04.2023 - Current
Patient CareTech
Hancock Regional Hospital
11.2015 - Current
Care Giver
Help @ Home Inc.
09.2013 - 10.2015
Lead teacher
House of Kids
05.2012 - 09.2013
Certified Nursing Assistant
Brandywine Golden Living Center Nursing Home
08.2011 - 05.2012
General Studies - undefined
Greenfield Central High school
CNA Certification - Certified Nursing Assistant
Ivy Tech Community College