Hi, I’m
Ashley Schmidt
High Acuity Versatile Care Professional /Pharmaceutical technician
Angola
Summary
Values-driven Healthcare Professional with experience across hospice, memory care, and developmental disabilities. Committed to advancing health equity by providing person-centered,trauma-informed care that respects the unique cultural and clinical needs of every individual. Highly adept in HIPAA-compliant EMR documentation and medication support, with a strong commitment to patient safety, dignity, and trauma-informed care.
Overview
9
years of professional experience
Work History
Rite Aid PharmacyEden and Hamburg
Pharmacy Technician
08.2022 - 05.2025
Job overview
- Served as a primary point of contact for patients, addressing insurance questions, resolving claim issues, and explaining medication processes in a clear and compassionate manner.
- Processed high volume prescriptions while maintaining accuracy, attention to detail, and HIPAA compliance.
- Maintained detailed patient profiles and coordinated with pharmacists, providers, and insurance companies to ensure prescriptions were filled efficiently and without delay.
OPWDDWest Seneca
Direct Support Professional
12.2021 - 09.2024
Job overview
- Advocated for individuals with developmental disabilities by coordinating services, communicating needs to healthcare providers, and ensuring care plans were followed appropriately.
- Administered medications and documented activities of daily living while maintaining compliance with healthcare and safety protocols.
- Utilized person centered and trauma informed approaches to support individuals and effectively de escalate behavioral challenges.
At Home CaregiversSanta Rosa
Home Health Aide
01.2019 - 01.2021
Job overview
- Provided direct patient care including assistance with bathing, grooming, mobility, and daily activities while maintaining patient dignity and safety.
- Monitored vital signs and overall patient condition and communicated changes to supervising nurses.
- Built strong relationships with patients and families through clear communication, emotional support, and dependable care.
Brookdale Senior LivingSanta Rosa
Certified Nursing Assistant – Memory Care
01.2017 - 01.2019
Job overview
- Provided hands on care for residents with Alzheimer’s disease and related dementias.
- Assisted with activities of daily living and monitored behavioral or physical changes.
- Maintained accurate documentation and communicated updates to nursing staff to support patient care plans.
Hospice and Palliative Care of Buffalo Cheektowaga, NY
Certified Nursing Assistant – Hospice and Palliative Care
12.2015 - 12.2017
Job overview
- Delivered compassionate end of life care focused on comfort, dignity, and emotional support for patients and families.
- Assisted with repositioning, mobility support, and comfort measures while communicating closely with interdisciplinary care teams.
Education
Erie Community CollegeOrchard Park, NY
General Education / GED
Health Education Training ProgramBuffalo, NY
Certified Nursing Assistant Training
Skills
- Patient Care and Support
- Medication Administration Support
- Patient Advocacy
- Insurance Verification and Claims Resolution
- Electronic Medical Records (EMR/EHR)
- HIPAA Compliance
- Patient Documentation
- Care Coordination
- Conflict Resolution and De-escalation
- Appointment Coordination
- Customer Service in Healthcare
- Data Entry Accuracy
- Interdisciplinary Communication
Additional Information
Active volunteer through local church community and a nonprofit veterans organization, supporting community outreach and service initiatives., Actively involved in recovery community, regularly attending meetings and supporting others through mentorship and accountability.
Timeline
Pharmacy Technician
Rite Aid Pharmacy
08.2022 - 05.2025
Direct Support Professional
OPWDD
12.2021 - 09.2024
Home Health Aide
At Home Caregivers
01.2019 - 01.2021
Certified Nursing Assistant – Memory Care
Brookdale Senior Living
01.2017 - 01.2019
Certified Nursing Assistant – Hospice and Palliative Care
Hospice and Palliative Care of Buffalo
12.2015 - 12.2017
Erie Community College
General Education / GED
Health Education Training Program
Certified Nursing Assistant Training