Noemi Espinal
Fayetteville,NC
Summary
Dedicated pharmacy technician focused on enhancing patient outcomes through effective communication and collaboration with healthcare professionals. Expertise in medication management, patient counseling, and efficient pharmacy operations contributes to improved patient satisfaction and safety.
Overview
5
5
years of professional experience
Work History
Registered Pharmacy Technician
Walgreens Pharmacy
01.2024 - Current
- Verified accuracy and completeness of prescriptions prior to preparation to enhance patient safety.
- Entered new patient profiles and prescriptions into the medication input software system.
- Preparation of medications and assisting with inventory management, safety procedures.
- Assisted pharmacists in organizing pharmacy workload to streamline operations.
- Communicated directly with doctors' offices via telephone, fax, and email.
- Established and maintained patient profiles, answered telephones, and responded to questions or requests.
- Provided friendly customer service at prescription drop-off and pick-up counters.
- Prepare and process medical insurance claims forms and records.
- Operates cash registers to accept payments from customers.
Pharmacy Associate
Coastal Compounding Pharmacy
01.2023 - 01.2024
- Assisted team members in filling patient prescriptions accurately and efficiently.
- Prepared and bagged medications in compliance with HIPAA regulations and workplace policies.
- Processed sales transactions using cash, credit, and debit cards while ensuring accurate documentation.
- Documented special medication requests from patients through prompt phone call responses.
- Maintain cleanliness and order throughout the pharmacy.
Bakery Clerk/ Customer Service
The Fresh Market
04.2022 - 01.2024
- Greeted customers warmly and took their orders to enhance shopping experience.
- Answering any questions about food ingredients, cake designs, and other aspects of the baked goods.
- Arranged baked goods in display cases to attract customers and promote sales.
- Applying ingredient tags and price tags to pre-baked foods.
- Removed stale baked goods from display to maintain freshness.
- Maintained bakery cleanliness by mopping floors, cleaning display case, and wiping counters to ensure a safe environment.
Cashier/Bakery Associate/ Customer Service
Joseph's Classic Market
12.2020 - 04.2022
- Managed checkout lane and store machines including scale, barcode scanner, belt, and cash register, ensuring smooth transactions and customer satisfaction.
- Provided customer service for product inquiries, addressing questions, comments, and concerns to enhance customer experience.
- Directed incoming calls to the appropriate department based on customer needs.
- Prepare a variety of baked goods, including pastries, muffins, and cookies.
- Operated baking machinery including ovens and slicing machines, ensuring safety protocols were followed while maintaining quality standards.
Education
College -
Palm Beach State College
03-2026
High School - Academy of Finance
William T. Dwyer High School
Palm Beach Gardens, FLSkills
- NC Pharmacy Technician License
- FL Pharmacy Technician License
- Customer service
- Inventory management
- Prescription verification
- Medication management
- Medication Therapy Management
- Patient Care Support
Skills Certifications Licenses
- License, Florida Registered Pharmacy Technician License, #RPT125631
- Certification, Earned Coding Industry Certification
- Community Service, 100+ hours of community service (PBG Afterschool; AOF parent night; RDK Melanoma symposium; Student Aces; Christ Fellowship; PBG afterschool; Watson B. Duncan Middle Afterschool; Timber Trace Elem fun fair; Limestone PTO; RDK Melanoma symposium; Watson B. Duncan Academy Program night; AOF Dwyer; Fisher House); Sams Club Dance Marathon; One Blood; AOF Dog Event.
Timeline
Registered Pharmacy Technician
Walgreens Pharmacy
01.2024 - Current
Pharmacy Associate
Coastal Compounding Pharmacy
01.2023 - 01.2024
Bakery Clerk/ Customer Service
The Fresh Market
04.2022 - 01.2024
Cashier/Bakery Associate/ Customer Service
Joseph's Classic Market
12.2020 - 04.2022
College -
Palm Beach State College
High School - Academy of Finance
William T. Dwyer High School