Alisa Carpenter
Northeast Canton,Ohio
Summary
To attain a position that challenges my skills and potential, add value and quality to the organization while achieving the mutual goals identified by my supervisor and myself. I have a passion for helping others, solid communication skills and a strong work ethic.
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Pharmacy Technician
Elixir Pharmacies
Canton , OH
01.2018 - 01.2022
- Tech
- Communicate on the daily bases with providers
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Echo Healthcare
10.2016 - 01.2018
- Issue out payments to the providers in the form of virtual card answering about 80 or more calls a day, Outbound/ Inbound calls, manage accounts answers any concerns about member’s accounts, Initiate fraud investigations
- ElixirMaintaining records by recording and filing the prescriptions and orders of Physicians
- Sorting, stocking and labeling medications and monitoring inventory
- Responding to the requests of patients and healthcare providers, answering their questions and referring various inquiries to the Pharmacist
- Complying with rules, regulations and procedures to help maintain a clean and safe pharmacy, such as by sterilizing equipment and surfaces
- Processing prescriptions electronically and ensuring all information is accurate and complete
- Generating revenues by recording, calculating and issuing charges Pharmacy
Renaissance Home Health Aide
01.2013 - 01.2015
Administrative Assistant
Murtis Taylor
01.2004 - 01.2007
- Duties consist of typing memos, answering phones, filing, data entry,
- Heart to Heart STNA training facility 2008-2013: duties consist of assisting new clients in filling out application, answering phones, filing, inventory, data entry, typing, customer service.
Mail Processor
United Postal Service
01.1995 - 01.2003
- Duties consist of processing mail through a DBCS machine by sorting the mail and dispatching to the stations for delivery.
Education
General Studies
James Ford Rhodes
5100 Biddulph Rd09.1989
Skills
- Skills & Abilities
- Registered Pharmacy Technician
- MANAGEMENT
- Administrative assistant for Weed & Seed which is a community based program whose goal is to prevent, control and reduce violent crimes, drug abuse and gang activity in targeted high crime neighborhoods
- Proficient with Microsoft Word, Microsoft Excel, Access, Outlook
- 55 wpm
- Prescription Order Verification
- Patient Profile Setup
- Answering and Routing Calls
- Medication Documentation
- Dispensing Medications
- FDA Drug Safety Guidelines
- High-Volume Environments
- Insurance Claim Processing Software
- Customer Accounts Management
- ID Verification
- Patient Data Management Systems
- Technician Assistance
Certification
- RPhT - Certified Pharmacy Technician
Timeline
Registered Pharmacy Technician
Elixir Pharmacies
01.2018 - 01.2022
Echo Healthcare
10.2016 - 01.2018
Renaissance Home Health Aide
01.2013 - 01.2015
Administrative Assistant
Murtis Taylor
01.2004 - 01.2007
Mail Processor
United Postal Service
01.1995 - 01.2003
General Studies
James Ford Rhodes
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