Highly organized Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Responsible, punctual and productive professional when working with little to no supervision. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Pepsi Bottling Group
Colorado Springs, CO
03.2023 - Current
Enhanced financial reporting accuracy by diligently reconciling accounts and identifying discrepancies.
Assisted in preparation of monthly financial statements for timely and accurate reporting to management.
Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
Maintained accurate and complete documentation to facilitate accounting and filing functions.
Verified items billed against items ordered and reconciled differences through follow-up with vendor.
Supported management by processing invoices and documents with consistent on-time delivery.
Strengthened financial operations by conducting bank reconciliations and financial reporting.
Sales Representative
Pepsi Bottling Group
Colorado Springs, CO
08.2018 - 03.2023
Regularly met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Increased sales by offering consultation on products and services and applying upselling techniques.
Created strategies to develop and expand sales of services to existing customer which resulted in 15% increase in annual revenue.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
Bookkeeper/Head Clerk
Safeway
Colorado Springs, Colorado
10.2014 - 08.2018
Performed financial operations such as ordering, taking inventory of daily supplies, and bookkeeping
Assumed full responsibility of store operations regularly during closing night shift including supervision of over 10 employees and balancing all registers
Assisted in directing and supervising all functions, duties and activities for Front-end department to support day-to-day operations
Assisted with managing cash control, sales and cash items and records
Assisted in development and implementation of department action plans to increase productivity
Helped Store Manager in identifying training needs and providing on-going training opportunities as needed
Responsible for performing daily reconciliation, accounting, and cash balancing functions to include counting safe, counting, maintaining and reconciling registers, and preparing tills and deposits
Monitors cashier accountability and researches and reports problems and shortages to Store Director
Administrative Assistant
New Horizons
Colorado Springs, CO
05.2013 - 05.2014
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Restocked supplies and submitted purchase orders to maintain stock levels.
Screened over 30 visitors daily and issued badges to maintain safety and security.
Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
Managed relational database to store information for reference, reporting and analysis.