Ashley Tran

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• Managed daily schedules, ensuring timely delivery of meals, naps, and playtime.
• Fostered a safe and nurturing environment by maintaining cleanliness and organization in living spaces.
• Communicated effectively with parents regarding child progress and any concerns or needs.
• Supported children's emotional growth through positive reinforcement and conflict resolution techniques.
• Trained new caregivers on best practices for child supervision and safety protocols.

• Supervised daily store operations, ensuring compliance with company policies and procedures.
• Trained and mentored staff on customer service best practices and product knowledge.
• Resolved customer inquiries and complaints effectively, enhancing overall satisfaction and loyalty.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

• Supervised daily operations, ensuring compliance with safety standards and protocols.
• Trained and mentored new staff on operational procedures and customer service excellence.
• Managed scheduling to optimize staffing levels during peak periods and maintain service quality.
• Trained new employees and delegated daily tasks and responsibilities.
• Completed cash and credit card transactions accurately using POS software.