Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Ashley Sen

Riverside,CA

Summary

Results-driven professional skilled in optimizing workflows and managing multiple tasks. Committed to enhancing customer experiences through strategic planning and effective team leadership.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
years of professional experience

Work History

Subway
Riverside

Manager's Assistant
04.2021 - 05.2026

Job overview

  • Coordinated daily operational tasks to ensure efficient store management and customer satisfaction.
  • Trained new staff on company policies, procedures, and best practices for service excellence.
  • Assisted in inventory management by tracking stock levels and coordinating orders with suppliers.
  • Made everyone's schedule and optimized labor resources while maintaining budgetary constraints.
  • Implemented process improvements that enhanced workflow efficiency and reduced service times.
  • Managed multiple tasks simultaneously, maintaining strict deadlines and ensuring accuracy in all deliverables.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Transcribed and organized information to assist in preparing speeches and presentations in a way everyone is able to understand the message.
  • Assisted in talent acquisition efforts by reviewing resumes, scheduling interviews, and participating in candidate evaluations during hiring processes. I have also conducted the interviews myself and followed with hiring processes
  • Played a key role in the successful implementation of new company policies, providing training and guidance to staff members as needed.
  • Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
  • Reduced operational costs with thorough budget analysis and effective cost-saving measures.
  • Processed employee payroll accurately and on schedule

Fist Light Home Care
Orange, CA

Caregiver
01.2019 - 01.2024

Job overview

  • Provided compassionate care and support to clients, enhancing their quality of life.
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Monitored client conditions, reporting any changes to healthcare providers promptly.
  • Implemented safety measures to maintain a secure environment for clients and staff.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Developed personalized care plans in collaboration with healthcare professionals and families.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • (Work profile is still active for whenever i would like to come back due to positive work performance)

Subway
Anaheim, CA

Sandwich Artist
01.2017 - 01.2019

Job overview

  • Prepared high-quality sandwiches by following standardized recipes and customer specifications.
  • Maintained cleanliness of workstations and adhered to food safety standards consistently.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Enhanced customer experience by providing prompt service and addressing inquiries effectively.
  • Restocked and rotated stock in display case to mitigate stock loss.

Self Employed
Huntington Beach, CA

House Cleaning
01.2015 - 01.2017

Job overview

  • Maintained high standards of cleanliness, organization, and sanitation in residential spaces.
  • Utilized effective cleaning techniques and products to enhance client satisfaction.
  • Developed customized cleaning plans tailored to individual client needs.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.

Education

Santiago High School
Garden Grove, CA

High School Diploma
06-2017

University Overview

  • Honor Roll [Semester and Year]

Santa Ana College
Santa Ana, CA

No Degree

University Overview

College credits earned on Child development.

Skills

  • Excellent Customer service
  • Money handling
  • Staff training and development
  • Multi tasking
  • Staff supervision
  • Cost control
  • Team collaboration
  • Team leadership
  • Strategic thinking
  • Scheduling and planning
  • Sales growth
  • Employee scheduling
  • Budgeting and finance
  • Problem-solving at a fast pace
  • Decision-making
  • Critical thinking
  • Document and file management
  • Patience
  • Clear oral/written communication
  • Organizational skills
  • Relationship building
  • Inventory control
  • Scheduling coordination
  • Fast learner
  • Time management
  • Attention to detail
  • Cleaning and sanitizing

Languages

Spanish
Native or Bilingual

Timeline

Manager's Assistant

Subway
04.2021 - 05.2026

Caregiver

Fist Light Home Care
01.2019 - 01.2024

Sandwich Artist

Subway
01.2017 - 01.2019

House Cleaning

Self Employed
01.2015 - 01.2017

Santa Ana College

No Degree

Santiago High School

High School Diploma
Ashley Sen