Yuriko Halty
Summary
Dedicated professional with strong customer service skills, ensuring high satisfaction through effective problem resolution and communication.
Overview
5
5
years of professional experience
Work History
Manager's Assistant
Elite multiservices llc
Houston, Texas
11.2023 - 12.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducted testing of software and systems to ensure quality and reliability.
Server/Assistant Bartender
Twin Peaks
Houston, Texas
03.2021 - 12.2022
- Supported bartenders by efficiently preparing and serving beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of bar area throughout shifts.
- Stocked supplies, including glassware, garnishes, and drink ingredients.
- Collaborated with team members to ensure smooth bar operations during busy hours.
- Followed safety protocols for handling and storing alcohol and related products.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Set up tables in between patrons to reduce wait times.
Server/ Bartender
Hooters
Houston, Texas
02.2020 - 12.2021
- Delivered exceptional customer service in fast-paced restaurant environment
- Processed orders and managed cash transactions accurately
- Collaborated with team members to ensure efficient service
- Upheld presentation and service standards to enhance guest experience
- Resolved customer concerns and ensured satisfaction
Education
Associate of Arts -
Broward College
Fort Lauderdale, FL12-2023
Skills
- Excellent customer service
- Strong communication
- Teamwork
- Responsibility and punctuality
- Multitasking
- English/Spanish
Timeline
Manager's Assistant
Elite multiservices llc
11.2023 - 12.2024
Server/Assistant Bartender
Twin Peaks
03.2021 - 12.2022
Server/ Bartender
Hooters
02.2020 - 12.2021
Associate of Arts -
Broward College