Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Ashley Serratos-Trejo

Burger King Corporation
Sodus,NY
1
Language
1
Certification
4
years of professional experience

Motivated professional with a background in team leadership and instructional support. Known for strong collaboration, analytical thinking, and attention to detail, with experience coordinating schedules, resolving issues, and maintaining high standards. Ready to support smooth operations and continuous improvement.

Work History

Team Leader

2 Years 2 Months
Burger King Corporation | 09.2024 - Current
  • Coordinated labor schedules and station assignments to support smooth front-of-house and kitchen workflow.
  • Supervised shift operations to maintain service speed, order accuracy, and crew accountability.
  • Trained new crew members on food safety, point-of-sale procedures, and guest service standards.
  • Monitored product quality, portion control, and sanitation compliance during daily operations.
  • Resolved guest concerns promptly to preserve satisfaction and uphold brand standards.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Instructor

4 Years 2 Months
Town of Sodus Recreation | 06.2022 - 08.2026
  • Planned engaging lesson sequences supporting structured learning and active participation.
  • Instructed recreation programs, adapting activities to participant skill levels and age groups.
  • Demonstrated proper techniques for sports, crafts, and recreational activities.
  • Supervised participant safety, enforcing rules and responding quickly to concerns.
  • Prepared equipment and activity spaces for smooth program start and cleanup.

Education

High School Diploma

Sodus High School | Sodus, NY | 06.2026
  • Awarded Wayne Finger Lakes Superintendent award (2026)
  • Honor classes (7th-12th grade)
  • Dean's List fall semester (2024-2025)
  • Dean's List Spring semester (2024-2026)
  • 3.8 GPA
  • Ranked in Top 20% of class
  • Honor Society (2025-2026)
  • Extracurricular Activities: [Activity]
  • Elected Captain of Sodus Girls varsity soccer (Fall season 2025)
  • Justice Organization of Youth Member (2024-2026)
  • Completed College course at FLCC, Syracuse, and Cayuga community college (2024-2026)
  • Wilkes Desmond Educational Foundation Scholarship Recipient (2026)
  • Ernie Piekunka Scholarship Recipient
  • Seal By literacy in Spanish (2025)

Bachelor of Science - Biology, Minor in Pre-med

State University of New York | NY | 05.2029

Skills

Team motivation
Work planning
Performance improvement
Team performance
Staff training
Analytical thinking
Attention to detail
SMART goals
Goal setting

Certification

  • Basic Life Support Training - (8/19/2026-8/18/2028)
  • Certified Team leader, Burger King Carrols Corporation- June 25, 2025

Languages

Spanish
Native or Bilingual

Timeline

Team Leader

Burger King Corporation
09.2024 - CurrentRead More

Instructor

Town of Sodus Recreation
06.2022 - 08.2026Read More

State University of New York

Bachelor of Science from Biology, Minor in Pre-med
Read More

Sodus High School

High School Diploma
Read More
Ashley Serratos-Trejo