Ashley Shackleford
New Albany,MS
Summary
Accomplished RN Case Manager with a proven track record at Home Care Hospice/Legacy Hospice, specializing in chronic disease management and compassionate care. Excelled in coordinating with multidisciplinary teams and providing patient and family advocacy. Demonstrated strong clinical judgment and documentation skills, ensuring high-quality care and education for those facing life's most challenging moments.
Overview
15
15
years of professional experience
Work History
RN Case Manager
Home Care Hospice/ Legacy Hospice
01.2017 - Current
- Provided education to patient and family members, meeting their needs, and educating them on what to expect with disease progression.
- Demonstrated strong organizational and time management skills while managing care of multiple patients.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience and education during difficult times.
- Provided high quality patient care by developing comprehensive care plans and coordinating with interdisciplinary team
- Managed support services and fostered communication among social workers, chaplains, medical directors, aides, and patients.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
RN, Neonatal ICU
North Mississippi Medical Center
06.2010 - 01.2017
- Created strong relationships with parents and caregivers, providing emotional and educational support throughout their infant's NICU stay.
- Performed comprehensive assessments of neonatal patients, identifying subtle changes in condition that required medical intervention.
- Assisted with complex procedures such as intubation, umbilical line placement, and lumbar punctures to ensure optimal patient outcomes.
- Maintained accurate documentation of patient assessments, interventions, progress, and discharge planning in patient's medical record.
- Preceptor for new nurses in the NICU, fostering a supportive environment for learning and professional growth, while also serving as relief charge nurse and relief transport nurse.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Guided caregivers and family members on plans of treatment and helpful resources available to support care.
Education
Associate Degree in Nursing - Nursing
Northeast Mississippi Community College
Booneville, MS05-2010
Skills
- Chronic disease and symptom management
- Discharge planning
- HIPAA compliance
- Strong multidisciplinary team communication
- Care coordination
- Clinical assessment skills
- Case management
- Compassionate and caring
- Strong clinical judgment
- Documentation and attention to detail
- Patient and family advocacy
- Certified in CPR and TB certified
Timeline
RN Case Manager
Home Care Hospice/ Legacy Hospice
01.2017 - Current
RN, Neonatal ICU
North Mississippi Medical Center
06.2010 - 01.2017
Associate Degree in Nursing - Nursing
Northeast Mississippi Community College
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