Ashley Shakes
Hickory,USA
Summary
Seeking a full-time opportunity within the organization to leverage my experience and education in helping achieve its goals and mission.
Overview
20
20
years of professional experience
Work History
Store Manager
CVS Pharmacy
Hickory, KY
02.2024 - Current
- Trained and supervised staff to deliver excellent customer service.
- Managed daily operations and ensured store compliance with company policies.
- Organized inventory management and maintained stock levels for optimal sales.
Receiving Manager
Burlington Stores
Hickory, NC
06.2020 - 09.2024
- Receiving & Processing Deliveries: Oversaw unloading, scanning, and processing of delivered merchandise; verified purchase orders and ticketing in accordance with Burlington's guidelines.
- Receiving & Processing Deliveries: Managed unloading, scanning, and processing of merchandise; verified purchase orders and ticketing per Burlington's guidelines to ensure accurate inventory records.
- Inventory Management: Maintained precise inventory records, actively participated in audits, and prepared verification reports.
- Team Management: Trained and supervised receiving associates, assigned tasks, provided feedback, and addressed performance issues to enhance team effectiveness.
- Problem Solving: Identified and resolved operational issues such as damaged merchandise or inventory discrepancies.
- Problem Solving: Resolved operational issues including damaged merchandise and inventory discrepancies to maintain smooth receiving operations.
- Maintaining Orderliness: Kept the receiving area clean, organized, and efficient.
- Processing Payroll: Efficiently managed the payroll process to ensure accuracy and timeliness.
Store Manager
Dollar General
Hickory, NC
02.2018 - 06.2021
- Led hiring, training, scheduling, and performance oversight of store staff to build a capable team.
- Financial Management: Monitored sales, managed expenses, and ensured precise financial reporting.
- Provided exceptional customer service by proactively addressing inquiries and resolving concerns, enhancing customer experience.
- Inventory Management: Coordinated the ordering, receiving, and stocking of merchandise while managing inventory levels to meet customer demand.
- Store Presentation: Maintained an organized and visually appealing store environment through effective merchandising.
- Monitored sales and managed expenses to ensure accurate financial reporting and maintain budgetary compliance.
- Leading & Supervising Employees: Hired, trained, scheduled, and oversaw the performance of store staff.
- Implementing Company Policies: Ensured adherence to Dollar General's policies, procedures, and all applicable legal requirements.
Assistant Manager
ABC
Fort Lauderdale, FL
10.2014 - 02.2019
- Inventory Management: Managed ordering, receiving, and inventory levels to ensure product availability.
- Customer Service: Resolved customer issues promptly while maintaining a focus on excellent service.
- Sales Support: Contributed to meeting sales targets by assisting customers and promoting products.
- Inventory Management: Assisted in ordering, receiving, and managing inventory levels.
- Sales Support: Assisted customers and promoted products, contributing to achievement of sales targets.
- Financial Management: Aided in cash handling and daily financial reconciliation processes.
- Human Resources: Supported staffing and employee scheduling to maintain operational efficiency.
Receiving Manager
Off Broadway Shoes
Sunrise, FL
09.2006 - 08.2014
- Receiving & Inspecting Goods: Accurately received and verified incoming shipments against purchase orders and packing lists.
- Documented records of received goods, ensuring accuracy in quantity, description, and receipt date.
- Staff Management: Supervised and trained receiving staff to adhere to standardized processes and performance expectations.
- Supplier Coordination: Communicated proactively with suppliers regarding shipment statuses, potential discrepancies, and order modifications.
- Coordinated with suppliers on shipment statuses and discrepancies, facilitating timely order modifications.
- Identified and implemented process improvements, streamlining receiving operations for greater efficiency.
- Documentation & Record Keeping: Maintained detailed records of received goods, including quantity, description, and receipt date.
- Safety Compliance: Enforced safety protocols as per company guidelines to maintain a secure work environment.
Education
Standard High school diploma -
Fort Lauderdale High
Fort Lauderdale, FLSkills
- Inventory operations
- Budget Management
- Payroll processing
- Process improvement
- Team leadership
- Safety compliance
- Customer service
- Effective Communication
Timeline
Store Manager
CVS Pharmacy
02.2024 - Current
Receiving Manager
Burlington Stores
06.2020 - 09.2024
Store Manager
Dollar General
02.2018 - 06.2021
Assistant Manager
ABC
10.2014 - 02.2019
Receiving Manager
Off Broadway Shoes
09.2006 - 08.2014
Standard High school diploma -
Fort Lauderdale High