ASHLEY SHEPPARD

2026 YTD Performance Through September

• Delivered 197 starts from 203 offers YTD, maintaining a 97% offer-to-start conversion rate while supporting high-volume recruiting.
• Managed 681 interviews and 203 offers YTD, maintaining a 3:1 interview-to-offer ratio and an average 16.83-days time-to-fill.
• Maintained strong early-tenure retention, with a 2.03% 90-day fallout rate across 2026 YTD hiring.
• Maintained an efficient hiring process, averaging 4.3 days from application to interview, 7.95 days from interview to offer, and 13.15 days from application to offer.
• Continued building proactive talent pipelines through LinkedIn, Indeed, and AI-assisted sourcing, with 381 profiles reviewed, 195 direct sourcing messages sent, and a 16.2% sourced-hire rate YTD.

Leadership & Business Partnership

• Partner with regional and executive leadership to deliver full-cycle recruiting across Claims, Operations, Quality Assurance, senior manager-level, field, and remote opportunities spanning A1 to F-band levels.
• Revamped National General's 2026 recruiter and hiring manager service-level agreement, refreshing Talent Acquisition processes and clarifying expectations, ownership, and partnership throughout the hiring process.
• Partner with Lead Recruiting Consultants on the Allstate side to streamline CCIO Claims involvement across both companies, improving alignment between Talent Acquisition, hiring managers, and CCIO partners.
• Train recruiters on National General and Allstate processes and join recruiter and Lead Recruiter intake calls to provide guidance on roles, responsibilities, and collaboration across Talent Acquisition and hiring managers and CCIO.
• Supporting the 2026 Dallas Get Hired Career Fair, actively building talent pipelines for day-of-event interviews and partnering with the sourcing and events team and National General leadership to prepare qualified candidates for the in-person event.
• Invited as a guest speaker for the Southwest Leadership Development Program in October 2026, sharing practical insight on internal mobility and skill building for claims professionals preparing for future leadership opportunities.
• Contributed to sourcing and pipeline building for the 2026 HBCU Legacy Bowl Career Fair, supporting student outreach, scheduling, and interview coordination for Claims roles and ATS/HR internships.
• Created a job aid, Managing Teams & Outlook Access on a Single Laptop, to enhance communication efficiency with sister companies; shared with leadership and collaborated with the Talent Acquisition Training Team for integration into Right Answers.
• Volunteered in the Building Your Resume event, assisting students with resume improvement and professional development.
• Led the 2024 Hiring Manager Intake pilot, using a market-data-driven intake approach that helped move a 301-day aged, hard-to-fill requisition to offer in 13 business days after relaunch.
• Allstate Insurance Company | Career with the organization since August 2016
• Prior Role

• Served as a mentor, trainer, and resource for less experienced recruiters, sharing sourcing techniques, process guidance, and business knowledge.
• Achieved a 100% YTD satisfactory hiring manager rating and a 92.6% YTD candidate rating in 2023.
• Supported full-cycle, high-volume recruiting across Express, Property Claims, and specialty roles, including consultant, team lead, and leadership openings.
• Contributed to competitor sourcing and recruiting technology improvements involving LinkedIn, HiredScore, Beamery, referral processes, and recruiter efficiency.

• Analyzed forecast data to identify staffing requirements and support customer service level goals across claims operations.
• Partnered with stakeholders on workforce technology and process improvements, including claim assignment, time-off automation, staffing reporting, and issue resolution.