Ashley Sidie

• Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
• Created and updated tracking spreadsheets using MS Excel.
• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
• Created, prepared, and delivered reports to various departments.
• Contributed to successful integration efforts for Milwaukee office with Project Management team.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Assembled and maintained patient medical records and other documents related to patient care.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Furthered skills by actively taking part in employee training and taking classes to improve skills.
• Followed residence's service plan and provided assistance with toileting, bathing, dressing, oral hygiene and other daily living tasks.

• Facilitated residents' daily living activities to enhance their quality of life.

• Managed bathing assistance and call light responses to ensure timely support.

• Oversaw Medical Records operations as interim lead for a three-month period.