Ashley Silva
Haltom ,TX
Summary
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
7
7
years of professional experience
Work History
Patient care coordinator
Midtown Medical Imaging
Fort Worth, TX
09.2023 - Current
- Maintain patient confidentiality and quality care
- Coordinate Patient scheduling for radiology exams
- Discuss patient preparation in advance of exams
- Consulting with Doctors and health care professionals about exams needed for patients
- Delegate tasks in priority of urgent request or life threatening
- Provides customer service for over 100 inbound and outbound calls
- Manages insurance, clinicals
- Data entry of radiology exams into system
- Construct correct positioning of radiology exams
Lead Recruiter, Marketer, & Intake Coordinator
Visiting Angels
Fort Worth, TX
02.2022 - 08.2023
- Develops, facilitates, and implements all phases of the recruitment process
- Collaborates with departments to identify and draft detailed and accurate job descriptions and hiring criteria
- Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.
- Assists with job posting and advertising processes.
- Screens applications and selects qualified candidates.
- Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.
- Set the interview process, attending and conducting interviews.
- Orinates the onboarding process
- Resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details.
Management Director Over Activities/ Co Marketer
Clearfork Assisted Living & Memory Care
Willow Park, TX
03.2020 - 02.2022
- Maintained office staff by recruiting, selecting, orienting, and training employees.
- Planned, monitored, and appraised job results
- Prepared training materials and activities
- Managed databases
- Prepared letters, presentations, and reports
- Supervised and monitored the work of administrative staff
- Processed invoices and managed office budgets
- Presented senior living tours for new leads
Unit Secretary/PCT
Medical City Hospital
Las Colinas, TX
06.2019 - 02.2020
- Assisting patients when they arrive at the department for care
- Fielding phone calls to the unit
- Scheduling appointments with the healthcare providers within the unit
- Maintaining, filing and organizing patient records
- Working with other departments to coordinate care services
- Handling billing and accepting payments
- Managing office and medical supplies for the department
- Reviewing and verifying health insurance
- Providing Patient Care
Education
No Degree - Health Education
University of Houston Victoria
Victoria, TXAssociate of Science - Associate of Science
Tarrant County College
Fort Worth, TX06.2018
Skills
- Onboarding
- Recruiting
- Human Resources
- Marketing
- Data entry
- Case Management
- Microsoft office
- Google Workspace
- Adobe
- Customer Service
- Scheduling
- Patient scheduling
- Health insurance management
- Customer service excellence
- Patient confidentiality
- Recruitment strategies
- Data entry accuracy
- Database management
- Office administration
- Medical billing procedures
Timeline
Patient care coordinator
Midtown Medical Imaging
09.2023 - Current
Lead Recruiter, Marketer, & Intake Coordinator
Visiting Angels
02.2022 - 08.2023
Management Director Over Activities/ Co Marketer
Clearfork Assisted Living & Memory Care
03.2020 - 02.2022
Unit Secretary/PCT
Medical City Hospital
06.2019 - 02.2020
No Degree - Health Education
University of Houston Victoria
Associate of Science - Associate of Science
Tarrant County College