Ashley Simon
Clementon,NJ
Summary
Proven track record of delivering exceptional patient care and customer service at Accu Laboratory and Labcorp. Expertise in venipuncture and skilled problem-solver. Consistently achieve over 90% customer satisfaction. Balance compassionate patient interactions with technical proficiency to enhance patient experiences and contribute to operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Laundry Pick-up and Delivery Service
Zena’s Laundry Service
03.2023 - Current
- Providing convenient and affordable laundry care for customers,
- Keeping laundry machines clean daily
- Assuring that customers are satisfied with wash dry and fold services.
- Wash dry and folding laundry for customers with pick up and delivery
- Providing an exceptional Iron Steam press service on casual and business attire.
Laundry Aide
Cambridge Rehabilitation Center
10.2021 - 03.2022
- Collected soiled linens and clothing.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
- Loaded and unloaded machines, and folded cleaned items, typically handling large amounts of linen per shift .
- Arranged soiled items on work surfaces for optimal cleaning.
Mobile Phlebotomist
Accu Laboratory
05.2021 - 12.2021
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
In Office Phlebotomist
CamCare Gateway
01.2021 - 11.2021
- Performed venipuncture using straight needles and butterfly needles. Followed physician orders to correctly administer therapeutic phlebotomy.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged prepped and processing specimens in System . Operated EMR and LCM
- Provided high quality of care and customer service for patients. Used personal protective equipment correctly to protect coworkers and patients.
- Reviewed patient records for accuracy and completeness. Packaged and shipped specimens to central lab daily.
- Completed proper sanitation and cleaning of equipment and work
Lab Assistant
Our Lady Of Lourdes Hospital
08.2020 - 11.2021
- Providing top quality of care customer service to patients . Answer laboratory phone calls . Operating centrifuge machine . Performing venipuncture with order of draw.
CHHA
All Metro Home Care
02.2019 - 09.2020
- Followed nutritional plans to prepare meals, including purchasing ingredients from local shops.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Maintained clean, safe and well-organized patient environment. Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provided mobility assistance such as walking and regular exercising
CHHA
Loving Care Agency
04.2015 - 04.2016
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Maintained clean, safe and well-organized patient environment. Provided mobility assistance such as walking and regular exercising. Followed nutritional plans to prepare meals, including purchasing ingredients from local shops.
Education
Social Studies Education
Camden High School
Camden, NJ06.2007
Skills
- Venipuncture
- Customer Service
- Problem-Solving
- Patient Care
Certification
Certified Phlebotomy Technician (PHI)
Custom
Certified Phlebotomy Technician
License # 653-10012
School Attended : Expertise Phlebotomy + CPR
Education
Home Health Aide
Certified Phlebotomy Technician
Timeline
Laundry Pick-up and Delivery Service
Zena’s Laundry Service
03.2023 - Current
Laundry Aide
Cambridge Rehabilitation Center
10.2021 - 03.2022
Mobile Phlebotomist
Accu Laboratory
05.2021 - 12.2021
In Office Phlebotomist
CamCare Gateway
01.2021 - 11.2021
Lab Assistant
Our Lady Of Lourdes Hospital
08.2020 - 11.2021
CHHA
All Metro Home Care
02.2019 - 09.2020
CHHA
Loving Care Agency
04.2015 - 04.2016
Social Studies Education
Camden High School
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