Ashley Singh
Pittsburg,Kansas
Summary
- Pittsburg High School, Pittsburg, KS
August 2018 - May 2022
- Northwest Missouri State University, Maryville, Missouri
August 2022 - May 2023
- University of Central Missouri, Warrensburg, Missouri
August 2023 - Current
Overview
2
2
years of professional experience
Work History
Desk Attendent
Welch-Schmidt Center For Communication Disorders
09.2023 - Current
- Answered phones and assisted callers with inquiries.
- Maintained clean and organized front desk areas to uphold polished company image.
- Maintained cleanliness of entranceway, lobby and restrooms.
- Greeted guests entering and exiting facility.
- Confirmed important personal and payment information and kept on file and electronic records.
Crew Member
Burgerking
08.2022 - 11.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
Server, Hostess, Carside Specialist
Applebees
08.2021 - 08.2022
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Skills
- Delivering Orders to Guests
- Expo and Line Support
- Order Accuracy
- POS System Operations
- Promptness and Punctuality
- Maintaining Clean Work Areas
- Friendly Attitude
- Operational Efficiency
- Willing to Learn
Additional Information
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Timeline
Desk Attendent
Welch-Schmidt Center For Communication Disorders
09.2023 - Current
Crew Member
Burgerking
08.2022 - 11.2022
Server, Hostess, Carside Specialist
Applebees
08.2021 - 08.2022
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