Ashley Smith
Memphis,Tennessee
Overview
8
8
years of professional experience
Work History
Guest Service Representative
Holiday Inn Express
06.2017 - 11.2019
- Handled payment processing and provided customers with receipts and proper bills and change
- Front Desk Lead, special accommodations for guests to enhance visitor experiences
- Facilitated successful front desk operations for high-volume hotel
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
Inventory Control Specialist
Yazaki Corporation
01.2013 - 05.2017
- Inspected incoming materials for damage
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room
- Tracked inventory and conducted cycle counts to maintain accurate reports.
Human Resources Specialist
Service Masters
04.2014 - 02.2015
- Lead orientation for new hires
- Interviewed potential employees with use of ALS program
- Ran background checks via fax to BlueLine background check agency
- Job placement
- Server
Cracker Barrel
01.2012 - 07.2014
- Operated POS terminals to input orders, split bills and calculate totals
- Ashley Smith - page 1
- Greeted customers, answered questions and recommended specials to increase profit
- Trained new employees
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Coding Specialist/Coder -
01.2024
SECONDARY DIPLOMAS -
01.2012
CPC -
Delta Technical College
Diploma -
Olive Branch High School
Skills
- Microsoft Office
- Medical Coding
- Medical Terminology
- Phone Etiquette
- Customer Experience
- Active Listening
- English
- Communication
- Finance
- Microsoft Excel
- Ashley Smith - page 2
Timeline
Guest Service Representative
Holiday Inn Express
06.2017 - 11.2019
Human Resources Specialist
Service Masters
04.2014 - 02.2015
Inventory Control Specialist
Yazaki Corporation
01.2013 - 05.2017
Cracker Barrel
01.2012 - 07.2014
Coding Specialist/Coder -
SECONDARY DIPLOMAS -
CPC -
Delta Technical College
Diploma -
Olive Branch High School