Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Smith

Fort Wayne,IN

Summary

Promote a positive atmosphere of encouragement and respect to provide mentorship toward the staff. Able to motivate teams and coach individuals into maximum potential Proactive, energetic and troubleshooter with a focus on developing and implementing process improvements to drive company growth and technical innovation. Excellent interpersonal and communication skills, a strong work ethic and the ability to effectively handle pressure without compromising quality service.

Overview

11
11
years of professional experience

Work History

Learning Ambassador/Outbound Associate/T.O.M Team

Amazon
Fort Wayne, IN
02.2022 - 12.2024
  • Train and onboard new Amazon Employees
  • Help and assist associates with any problems or barriers they may have to ensure a safe and positive work environment collaborated with process assistance and floor managers to monitor tier one associates progress and adjust instructional strategies to meet specific needs if necessary
  • Created, collected, and recorded data on associate progress
  • Presented training material such as learning modules, quizzes and interactive software
  • Used hand held devices and computers to record and monitor inventory and complete audits to uncover and address any inaccuracies
  • Work safely around moving equipment
  • Open and close dock doors
  • Safely and efficiently clear jams on conveyor belts
  • Follow amazon safety guidelines to load trailers efficiently
  • Transportation Associate
  • Complete driver vehicle inspection reports on equipment and notify managers of any maintenance or delivery issues encountered
  • Follow hostler and delivery schedules, track and report working hours and breaks at appropriate times, adhere to yard safety policies, obey all applicable traffic laws, and drive in accordance with weather/road conditions
  • Work at nearby sites locations within the area needed to support the business
  • Assist with check ins and check outs
  • Complete audits to ensure yard accuracy
  • Work with management to ensure inventory leaves by or before it’s CPT

Paraprofessional

Fort Wayne Community Schools
01.2021 - 01.2022
  • Serve as a guide in instructing students on proper classroom behavior
  • Help teachers keep records for grading and attendance
  • Get materials and equipment ready to help teachers prepare for class
  • Reinforce lessons by reviewing material one-on-one and in small groups with students
  • Supervise students during lunch or recess, as well as in between classes or on field trips
  • Assist students who need additional help learning a specific concept

Assistant Manager

Dunkin Donuts
Fort Wayne, IN
01.2019 - 01.2021
  • Partnered with manager to create initiatives designed to motivate staff, increasing overall productivity, and consistently exceeding weekly sales goals
  • Ensured employees complied with company policies and procedures
  • Conducted weekly meetings to communicate issues and weekly goals, answering and resolving employee questions or concerns

Shift Leader

Wendy’s
Fort Wayne, IN
01.2014 - 01.2016
  • Monitoring attendance, tardiness, and time off
  • Assigning duties to specific employees based on role and skills
  • Supervising employees and assisting with tasks as necessary

Education

GED -

Anthis Career Center
01.2014

Some College (No Degree) -

Ivy Tech Community College

Skills

  • Problem Solving
  • Dependable and Cooperative
  • Verbal and Written Communication
  • Team Collaboration
  • Decision Making
  • Problem-Solving
  • Creative Thinking
  • Team Building
  • Employee Development
  • Attention to Detail
  • Time Management
  • Critical Thinking
  • Desktop Communications Software
  • Adaptability and Flexibility
  • Customer Service
  • Public Speaking
  • Social Perceptiveness
  • Work Planning and Prioritization
  • Microsoft Office
  • Group and Individual Instruction
  • Progress Reporting
  • Creating a Safe Learning Environment
  • Student Behavior and Progress Reporting
  • Punctual and Dependable
  • Classroom Management
  • Organizing and Distributing Materials
  • Lesson Planning and Preparation
  • Tutoring and Mentoring
  • Coaching and Mentoring
  • Computer and Microsoft Office Skills
  • Enthusiasm for Students and Teaching
  • Developing Instructional Materials
  • Collaboration and Teamwork
  • Relationship Building
  • Written and Verbal Communication Skills
  • Collaborative and Team-Oriented
  • Lesson Planning
  • Reinforcing Learning Concepts

Timeline

Learning Ambassador/Outbound Associate/T.O.M Team

Amazon
02.2022 - 12.2024

Paraprofessional

Fort Wayne Community Schools
01.2021 - 01.2022

Assistant Manager

Dunkin Donuts
01.2019 - 01.2021

Shift Leader

Wendy’s
01.2014 - 01.2016

GED -

Anthis Career Center

Some College (No Degree) -

Ivy Tech Community College

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Ashley Smith