Ashley Smith
Arcadia
Summary
I'm a consistently positive and friendly professional who brings strong people skills to customer interactions. I have consistently contributed positively to team efforts through effective communication and problem-solving. I'm self-motivated, offering strong communication, and quick-thinking skills. I work productively on teams as well as independently in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Bank Teller
Arvest
Yukon
01.2014 - 12.2014
- As a teller, I assisted customers with their daily financial transactions with personable and friendly service.
- Counted, packaged, and organized currency for the registers, as well as for the vaults.
- Responsible for answering and fulfilling in-person, phone, and web requests.
- Maintained open communication throughout the day with my fellow coworkers to ensure we were operating and assisting members, both in the lobby and drive-through, effectively and efficiently.
- Processed deposits, withdrawals, transfers, loan payments, and other transactions as needed by our members.
- Answered questions, completed requests, and resolved customer disputes promptly, while maintaining bank policies and procedures.
Pre K Teacher
Pioneer Technology Center
Ponca City
08.2010 - 05.2012
- Planned and taught developmentally appropriate lessons and activities designed to promote social, intellectual, and physical growth.
- Assessed student progress through observation, documentation, and portfolio review.
- Created a safe, welcoming, inclusive, nurturing atmosphere for all students.
- Maintained open, consistent communication with parents of each student.
Assitant Manager
Maurices
Ponca City
05.2007 - 05.2011
- Trained, motivated, mentored and directed fellow employees.
- While working with the public, I made sure to always remain calm, positive, reassuring, and professional in stressful circumstances, in order to effectively diffuse tense situations.
- Daily, I took the initiative in making various store-related decisions, including performing merchandising, scheduling, inventory management, cashier duties, and operational tasks.
- Positively engaging with and helping customers.
- Established open communication and built meaningful relationships with employees, both in-store and at the corporate level, as well as with our customers.
- Assigned daily work tasks, ensured employees knew their priorities and goals, and monitored performance, ensuring the store ran smoothly at all times.
- Maintained up-to-date knowledge of company products.
Education
Associate of Science - Elementary Education
Norther Oklahoma College
Tonkawa, OK05-2008
Skills
- Customer relationship building
- Verbal and written communication
- Approachable
- Recordkeeping and documentation
- Adaptability and flexibility
- Conflict management
- Exceptional customer service
Timeline
Bank Teller
Arvest
01.2014 - 12.2014
Pre K Teacher
Pioneer Technology Center
08.2010 - 05.2012
Assitant Manager
Maurices
05.2007 - 05.2011
Associate of Science - Elementary Education
Norther Oklahoma College