Ashley Smith
Houston,TX
Summary
Detail-oriented professional with an educational background seeking a stable position. Proven reliability and problem-solving skills contribute to effective administrative and billing support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Records Specialist
Nurses Night & Day
Houston, TX
08.2025 - 10.2025
- Managed patient medical records ensuring compliance with HIPPA, Joint Commission, legal and confidentiality standards.
- Streamlined data entry processes to enhance accuracy and record-keeping systems.
- Utilized electronic health record (EHR) to manage, store, update, audit and secure PHI.
- Gained strong skills in utilizing systems like Epic, Healthnet, Meditech, CPR+, CareTend, Oracle, Eclinical, Medicare and Medicaid billing systems among others.
- Conducted regular audits of medical records to identify discrepancies and needed corrective actions.
- Collaborated with healthcare providers to facilitate timely access to patient information and improve workflow.
- Provided ongoing support in resolving technical issues related to EHR systems, enhancing user experience for staff members.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to all regulations.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient records in compliance with security regulations.
- Reviewed charts and flagged incomplete or inaccurate information.
- Kept accurate log of requests for medical information and claims processing status.
- Transcribed and entered patient medical information into EMR systems.
Accounts Receivable Administrator
Diaspora Transportation
Houston, TX
01.2024 - 02.2025
- Facilitated smooth daily administrative and accounting operations via effective oversight.
- Directed staff management to streamline office functions and enhance productivity.
- Enhanced workflow by coordinating schedules and tasks efficiently.
- Oversaw budget handling while ensuring availability of essential office supplies.
- Produced invoices for customers and managed payment allocations.
- Implemented automated reminders for overdue accounts, overseeing collection processes.
- Provided training on company policies and procedures for new drivers.
Medical Billing Verification
CVS Pharmacy-Specialty/Continuum Global
Houston, TX
09.2023 - 03.2024
- Ensured accurate insurance coverage by verifying patient eligibility and benefits.
- Performed virtual and phone assessments to address patient care requirements.
- Utilized CareTend and CPR+ software for effective management of inventory and billing processes.
- Coordinated scheduling of patient appointments to improve operational efficiency.
- Addressed and resolved billing concerns promptly to safeguard financial interests.
Accounts Recievable Manager
WB Commodity LLC
Houston, TX
02.2021 - 04.2023
- Maintained accounts receivable by generating invoices and tracking payment.
- Monitored accounts receivable aging reports to identify overdue accounts.
- Executed reconciliations between accounts receivable ledger and general ledger for accuracy.
- Responded to customer billing inquiries and disputes via phone, and email.
Administrative Assistant/Secretary
Greyhound Lines
Houston, TX
02.2015 - 08.2020
- Directed phone calls and correspondence, serving as primary contact for teams and clients.
- Coordinated meetings and appointments while managing complex calendars.
- Prepared, edited, and proofread documents, ensuring accuracy in reports and presentations.
- Maintained organized electronic and physical filing systems for efficient document management.
- Ordered office supplies and managed equipment maintenance to ensure smooth operations.
- Arranged travel logistics, including accommodations for events and conferences.
- Performed data entry and maintained databases, compiling information for various reports.
- Conducted research to support data-driven decision-making and presentations.
Education
Associate of Applied Science Degree - Health Information Management
Ultimate Medical Academy
09.2025
Skills
- Data Abstracting & Data Analysis & Data Management
- Release of Information (ROI) & Medical Records Management
- Electronic Health Records (EHR) & Electronic Medical Records (EMR)
- HIPAA & Joint Commission Compliance Knowledge
- ICD-10-CM, ICD-10-PCS, CPT, HCPCS
- Inpatient / Outpatient
- Encoder Software & Medical Terminology & Data Entry
- Health Information, Records, Policies, Ethics and Law
- Healthcare Reimbursement & Revenue Cycle Management
- Interpersonal Professional Communications
- Anatomy & Physiology & Medical Terminology
Professional Profile
- Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 45 WPM
- Skills: Decision-making skills; Problem solving skills; Time management skills; Attention to detail; Independent thinker – requires minimal supervision
- Honors/Awards: Ultimate Medical Academy Honor Roll
Certification
Basic Life Support Certification(BSL)
Timeline
Medical Records Specialist
Nurses Night & Day
08.2025 - 10.2025
Accounts Receivable Administrator
Diaspora Transportation
01.2024 - 02.2025
Medical Billing Verification
CVS Pharmacy-Specialty/Continuum Global
09.2023 - 03.2024
Accounts Recievable Manager
WB Commodity LLC
02.2021 - 04.2023
Administrative Assistant/Secretary
Greyhound Lines
02.2015 - 08.2020
Associate of Applied Science Degree - Health Information Management
Ultimate Medical Academy