CARELLA ANDERSON
Monroe,VA
Summary
Detail-oriented Medical Records Specialist proudly offering over five years' experience in processing court orders and subpoenas. Hardworking professional with records filing and management expertise. Attentive to deadlines in fast-paced environments.
Organized professional known for always adhering to hospital requirements, policies and procedures. Smart Medical Records Specialist promoting effective collaboration, communication and records auditing talents.
Seasoned Medical Records Clerk with five years of hands-on experience managing patient health files in healthcare facilities. Well-versed in preparing new patient records, processing admission procedures and discharge records and obtaining records from off-site storage facilities. Organized and coordinated individual committed to adhering to HIPAA privacy policies.
Organized Medical Records Clerk brings top talents in data entry, records filing and administrative correspondence. Creates new medical records, retrieves existing medical records and collects demographic information from various sources to gather patient information.
Medical Records Clerk highly skilled in maintaining records in accordance with established procedures and legal guidelines. Strengths include coding, file management and inventory control.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
MEDICAL RECORDS SPECIALIST
CENTER WELL HOME HEALTH
08.2019 - Current
- Examine health patterns by conducting 70 chart analysis on a qualitative measure to formulate new treatment plans and alter treatment plans, accordingly elevating continuous care
- Managed the billing and insurance process to facilitate reimbursements/payments of $31,850.72 weekly
- Sorted authorizations for 100 medical offices to perform procedures and tests ordered by the attending physician, resulting in a better treatment plan
- Assess deficiency reports for high-dollar accounts by identifying inefficiencies and deploying new cost-saving strategies to meet timely filing deadlines
- Audit records for accuracy and credibility by regularly analyzing database information to identify better cost structures and patient care methods, optimizing quality healthcare
- Improve healthcare quality by reducing medical errors and health disparities and by advancing the delivery of patient-centered medical care
- Enhance the quality of medical care by implementing Electronic medical records to analyze and process reimbursement, crediting accuracy and efficiency of reimbursement mechanisms
- Streamline internal processes and operations by designing policies and procedures and evaluating, modifying, and adopting new methods to improve health information management
- Increase claims efficiency by reconciling costs against revenues in the HealthCare Revenue Cycle, optimizing cash flow
- Leverage organizational goals and objectives by developing and implementing departmental goals and strategic initiatives, maximizing team collaboration and efficiency.
MEDICAL OFFICE ASSISTANT II
CENTRA HEALTH
01.2018 - 01.2019
- Recorded and filed medical records for 100+ patients daily in electronic health systems for easy retrieval while adhering to HIPAA requirements, resulting in client retention
- Contacted physicians regarding critical and urgent cases that required more specialized skills, resulting in timely and proper treatment/care services
- Managed and organized the electronic medical records for tracking test results to provide patients with quality care and help healthcare providers evaluate and plan the patient's treatment maintaining a continuum of care
- Reduced patient waiting by scheduling 50 appointments with physicians facilitating proper time management
- Prepared prescription refill requests on behalf of the physician to help keep track of the medication schedule, minimizing chances of missing a dose
- Analyzed medical records to ensure 100% accuracy and completeness as required by insurance companies, resulting in timely benefits reimbursements
- Acquired insurance authorizations for procedures and tests ordered by the attending physician to prevent wrong medication prescriptions to the patient
- Aided the physician in rendering excellent/quality care by educating patients on medication administration and procedures.
STAFFING COORDINATOR
HOME INSTEAD SENIOR CARE
01.2014 - 01.2018
- Conducted aggressive/active recruitment for 95 caregivers using strategic approaches to meet the staffing organizational goals
- Curated optimized training manual, HR practices, and administrative procedures for Tennessee and Kentucky offices, increasing operational efficiency and productivity
- Developed and maintained excellent working and interpersonal relations with employees to increase engagement, cross-collaboration, and retention
- Ensured effective and clear communication across all organizational levels to guarantee consistency in service quality delivery and defining strategic direction for the organization
- Managed 24 hours shift for 50+ patients with critical conditions to ensure quality and optimal care.
Staffing Coordinator, Senior Independence
01.2011 - 01.2014
Patient Representative
First Source
Lynchburg
01.2010 - 01.2011
Administrative Assistant III
Central Va. Community Services
01.2009 - 01.2010
MSD Coordinator
Tri-Tech
Lynchburg
01.2011
Education
Diploma - Business Administration
National Business College Lynchburg
High school - Studies
Heritage High School
Skills
- Electronic Medical Records, Medical Records, Employee Engagement, Time Management, Research, Data Analysis, Patient Care,
- Operational Management, Project Management, Health Information Management, Healthcare Management
- Knowledgeable in Home Care Home Base software system
- Telephone etiquette
- HIPAA expert
- Patient care assessments
- Reporting capabilities
- Records filing
- Data security procedures
- Data entry
- Work well independently
Affiliations
Dynamic professional with 10+ years of experience organizing and maintaining health information in paper files and electronic
systems. Compile and maintain patients' medical records to document conditions and treatment and provide data for research to
facilitate care improvement efforts. Review patients' medical information, obtain appropriate signatures, complete all required
forms, and provide patient information as required by the state, federal, and departmental guidelines/regulations.
Additional Information
- AWARDS , Phenomenal Women Winner, 2015 In Honor of Women Who Have Made Significant Contributions to The Lynchburg Community
Timeline
MEDICAL RECORDS SPECIALIST
CENTER WELL HOME HEALTH
08.2019 - Current
MEDICAL OFFICE ASSISTANT II
CENTRA HEALTH
01.2018 - 01.2019
STAFFING COORDINATOR
HOME INSTEAD SENIOR CARE
01.2014 - 01.2018
Staffing Coordinator, Senior Independence
01.2011 - 01.2014
MSD Coordinator
Tri-Tech
01.2011
Patient Representative
First Source
01.2010 - 01.2011
Administrative Assistant III
Central Va. Community Services
01.2009 - 01.2010
Diploma - Business Administration
National Business College Lynchburg
High school - Studies
Heritage High School
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