Ashley Smith
Lugoff,SC
Summary
Diligent Registered Medical Assistant with over 10 years of solid healthcare experience, adept at enhancing clinical operations and providing exceptional administrative support. Valued for team collaboration and adaptability in dynamic healthcare environments.
Demonstrated proficiency in clinical/administrative duties and patient education.
Overview
10
10
years of professional experience
Work History
Remote Healthcare Specialist
Everise
Remote
07.2025 - 01.2026
- Provided healthcare plan support and benefits education to members
- Assisted with coverage questions and service coordination
- Maintained detailed documentation in compliance-focused systems
- Ensured HIPAA compliance and high-quality customer service
Medical Assistant
Prisma Health Resource Pool
Columbia, SC
09.2021 - 05.2025
- Roomed patients and obtained vital signs and detailed medical histories
- Draw up injections as directed by providers
- Conducted patient callbacks and follow-up communication
- Monitored inventory levels of medical supplies, facilitating timely reordering to maintain clinic operations.
- Maintained accurate EMR documentation and compliance standards
- Administered patient assessments and gathered medical histories to support treatment planning.
- Coordinated scheduling of patient appointments, optimizing clinic workflow and resource allocation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Office Receptionist
Grace Medical LLC
Columbia, SC
02.2016 - 07.2019
- Managed front desk operations and patient check-in/check-out
- Scheduled appointments and verified insurance coverage
- Answered multi-line phone systems and handled patient inquiries
- Collected payments and maintained accurate patient records
Education
Associate of Science - Medical Assistant
Virginia College
Columbia, SC12.2015
Skills
- Patient Intake & Vitals
- Injection Administration
- EMR Documentation
- Appointment Scheduling
- Insurance & Benefits Coordination
- HIPAA Compliance
- Provider Support
- Patient Education
Timeline
Remote Healthcare Specialist
Everise
07.2025 - 01.2026
Medical Assistant
Prisma Health Resource Pool
09.2021 - 05.2025
Medical Office Receptionist
Grace Medical LLC
02.2016 - 07.2019
Associate of Science - Medical Assistant
Virginia College
Certifications
RMA
CPR/AED/First-Aid