Dynamic and results-oriented professional seeking a challenging position in customer service where I can utilize my skills and experience to contribute to the success and growth of the organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Manager
Bake Bros Bistro
1517 NE 26th St Wilton Manors, FL 33305 United St
01.2024 - 12.2024
Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
Negotiated vendor contracts for better pricing options on ingredients while not compromising on quality or freshness of products used in our dishes.
Conducted regular financial audits of the business to identify areas of improvement and develop strategies for increased revenue generation.
Crew Member
Wendy's
03.2023 - 06.2024
Efficiently operated cash registers and managed monetary transactions, ensuring accuracy and adherence to financial protocols
Demonstrated exceptional time management skills to meet service demands and maintain optimal workflow during peak hours
Conducted thorough order checks, guaranteeing precision in every customer transaction
Maintained a high standard of cleanliness in both machinery and the dining area, ensuring a hygienic and welcoming environment for patrons
Implemented restocking procedures to sustain inventory levels, contributing to seamless daily operations
Actively participated in the upkeep of a positive work environment, fostering teamwork and collaboration among fellow crew members
Consistently met performance targets, earning bonuses through dedication and commitment to excellence
Volunteer work
Monarch High School
08.2019 - 02.2023
Crafted Memorable Experiences: As a scare actor, actively engaged with event attendees, creating immersive and memorable experiences in a dynamic and fast-paced environment
Event Coordination and Management: Collaborated with a team to set up and execute various events, including pep rallies, football games, and car washes, showcasing strong organizational and logistical skills
Demonstrated Leadership: Assumed a proactive role in the planning and execution of activities, contributing to the success of JROTC Haunted Hamptons events
Reliability: Consistently meets deadlines and delivers on tasks
Demonstrates a high level of dependability in both individual and collaborative efforts
Communication Skills: Exceptional written and verbal communication abilities
Conveys complex ideas clearly and concisely, fostering team understanding alignment
Analytical and problem-solving abilities: Possesses strong analytical skills for dissecting challenges and identifying effective solutions
Teamwork: Capable of working well both independently and in a collaborative team environment
Crew Member
Chipotle
01.2022 - 04.2022
Ensured order accuracy by carefully and systematically checking each customer request against the menu and specifications
Applies hygienic practices in daily operations, contributing to a clean and safe food service environment
Conducted routine restocking activities to maintain optimal inventory levels and support the efficient flow of operations
Education
High School Diploma -
Monarch High School
02.2023
Skills
Ordering and purchasing
Sanitation standards
Staff leadership
Food presentation
Team development
Staff supervision
Employee scheduling
Certification
I have a certificate of Food Safety Manager that is valid for the next 5 years