Ashley Solack
Shavertown,PA
Summary
Hardworking, offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
6
6
years of professional experience
Work History
Server
SMOKED BAR AND GRILL
Ocean Isle Beach, North Carolina
05.2024 - 08.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
Cashier
Blondiez Donuts
Calabash, North Carolina
05.2024 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Associate
Old Navy
West Chester, Pennsylvania
11.2023 - 05.2024
- Verified credit card charges against purchase receipts for accuracy.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Processed shipments received from vendors according to established protocols.
- Helped customers locate items within the store using the inventory system.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
Hostess/Server
Limoncello Restorante
West Chester, Pennsylvania
08.2022 - 11.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Monitored customer satisfaction levels throughout their meal experience.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
Shift Leader
PrimoHoagies
Wilkes-Barre, PA
04.2018 - 08.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Resolved customer complaints promptly and professionally.
Associate
Dunkin Donuts
Dallas, Pennsylvania
12.2020 - 05.2021
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Education
Education - Middle Grades Prep
West Chester University
West Chester, PA05-2025
Skills
- Cash Handling
- Flexible Schedule
- Oral communication
- Customer Service and Engagement
- Patience and composure
- Positive and professional
- Customer Relationship Management (CRM)
Alpha Phi
- Director of Social Media here at Alpha Phi in West Chester, Pa
Affiliations
- Volunteer at the Melton Center in West Chester, Pa
- Helps students read and complete homework after school.
Timeline
Server
SMOKED BAR AND GRILL
05.2024 - 08.2024
Cashier
Blondiez Donuts
05.2024 - 08.2024
Associate
Old Navy
11.2023 - 05.2024
Hostess/Server
Limoncello Restorante
08.2022 - 11.2023
Associate
Dunkin Donuts
12.2020 - 05.2021
Shift Leader
PrimoHoagies
04.2018 - 08.2023
Education - Middle Grades Prep
West Chester University