Ashley Sosa
Everett,WA
Summary
Proven leader and strategic seller, adept in pipeline management and account relationship building, with a track record of exceeding sales targets at Tableau Software. Skilled in team mentorship, fostering significant client loyalty and driving business growth. Achieved Presidents Club Winner status in FY23 and FY24 through multi-team account planning and innovative solution selling.
Overview
19
19
years of professional experience
Work History
Account Executive - GRB HLS
Tableau Software, A Salesforce Company
02.2019 - Current
- Exceeded sales targets for the past 3 years/12 consecutive quarters by identifying new business opportunities and creating customized solutions for existing customers.
- FY23 and FY24 Presidents Club Winner.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
General Manager
24 Hour Fitness
11.2007 - 02.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of upwards of 100 employees, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth in fitness, membership and retails sales while leading operations, strategic vision, and long-range planning.
- Lead Project Manager for district wide fitness competitions, resulting in increased sales and customer engagement.
Front End Lead
Bed Bath And Beyond
06.2005 - 11.2007
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
Education
Associate of Arts -
North Seattle College
Seattle06.2009
High School Diploma -
Park City High School
Park City06.2006
Skills
- Account Relationship Building and Management
- Pipeline Management
- Strategic and Solution Selling
- Sales Quota Achievement
- Team Mentorship and Coaching
- Industry Experience
Timeline
Account Executive - GRB HLS
Tableau Software, A Salesforce Company
02.2019 - Current
General Manager
24 Hour Fitness
11.2007 - 02.2019
Front End Lead
Bed Bath And Beyond
06.2005 - 11.2007
Associate of Arts -
North Seattle College
High School Diploma -
Park City High School
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