Ashley Spohn

Lead Volunteer ministry
* coordinating volunteer schedules
*Training
* Lean supply management
* Ensuring positive front house experience

*Time management: Coordinate daily schedules for multiple family members in addition to meal preparation three times a day and maintaining a clean organized environment.
*Budgeting: manage household finances
*Technical Skills: utilizing Canva and Google Classroom for homeschool project management

Mentor Teacher for grades 4 & 5 as a Bible teacher
*Create my own biblical curriculum for elementary aged students
*Prepare coursework for each class
*Delivered education
*Managed Classroom
*Monitored student progress, reported student performance

*Coordinated travel itineraries for clients, ensuring seamless booking
processes.
•Researched destinations, accommodations, and activities to tailor client
experiences.
•Managed client communications, providing updates and addressing
inquiries promptly.
•Utilized travel booking systems to secure flights, hotels, and transportation
arrangements.
•Assisted clients in obtaining travel documentation and necessary visas
efficiently.
•Collaborated with suppliers to negotiate rates and confirm reservation
details.
•Developed promotional materials highlighting travel packages and special
offers.
•Provided travel information to customers and answered questions
regarding passports, visas, transportation, accommodation, and tour
packages.
•Researched availability of airfare and hotel rooms using reservation
systems.
•Processed payments from clients via cash or credit cards.•
*Handled customer complaints in a professional manner to ensure
satisfaction with the service provided.

*Managed patient records and ensured data accuracy in EMR: obtained and verified patient information for accurate billing. Verified insurance benefits and educated patients, Referral Claims, prepared bills, accounts receivables, and investigated denied claims.

*Assisted with the pre-testing of patients prior to doctor's examination: visual field screening, tonometer, auto refraction, Fundus photography.

*Optician: interpreted prescriptions to assist patients choosing products with verified benefits.

*Submitted insurance claims for year examinations, medical appointments, safety glasses claims, workman’s compensation.

*Trained staff on all office positions.

*Actively worked across several departments while maintaining extensive knowledge of current and new technology releases.

*Demonstrated the ability to learn all product features, specifications, and functions across all department technology.

*Helped customers make informed purchases by providing knowledgable recommendations while explaining and demonstrating technical features.

*Valuable and versatile employee who could step into any department and execute a positive and knowledgeable shopping experience for every customer.