Ashley Spreads
Jacksonville,Arkansas
Summary
Accomplished Phlebotomy Team Lead and Laboratory Technician with a proven track record at American Esoteric Laboratories and Gamma HealthCare. Expert in laboratory safety and specimen handling, complemented by exceptional communication skills. Achieved significant improvements in lab efficiency and patient care excellence through innovative techniques and effective team training.
Overview
12
12
years of professional experience
Work History
Phlebotomy Team Lead
American Esoteric Laboratories
Little Rock, Arkansas
05.2020 - 10.2024
- Identified patients using proper procedures prior to specimen collection.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Monitored the workflow of specimens from collection through analysis, storage, disposal or transfer as appropriate.
- Interacted with patients to gather and record data prior to blood draws.
- Participated in continuing education programs related to laboratory practices and techniques.
- Resolved any customer service issues promptly by providing timely information or assistance.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Assisted in the training and mentoring of new phlebotomy staff.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Laboratory Technician
Gamma HealthCare
Littlerock, AR
08.2016 - 04.2020
- Completed lab tests and communicated results to supervising staff.
- Maintained detailed records of test results for review by supervisors or other personnel as required.
- Monitored safety compliance within the laboratory environment to ensure adherence to regulations.
- Handled administrative tasks for laboratory staff and overall operations.
- Supplied quality control data for regulatory submissions to support corrective actions.
- Supervised supplies in inventory and notified supervisor of low stock levels.
- Assisted and instructed other laboratory technicians.
- Ensured compliance with regulatory requirements and accreditation standards, contributing to successful laboratory audits.
- Prepared lab for daily operations by stocking materials and equipment.
- Cleaned and prepared lab equipment for solutions, specimens and samples.
Laboratory Technician
Baptist Memorial Hospital
Little Rock, Arkansas
03.2013 - 08.2019
- Identified potential problems during testing process and took corrective action as necessary.
- Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Prepared specimens and forms for transport to outside laboratories.
- Provided exceptional customer service to internal and external stakeholders, addressing inquiries and concerns promptly.
- Documented all experimental procedures and results in an organized manner for future reference.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Oversaw lab equipment stock and placed orders to expand inventory.
- Prepared samples and reagents for testing according to established protocols, ensuring compliance with safety and quality standards.
- Communicated with outside parties and laboratory management regarding test results.
- Managed inventory levels by ordering supplies and ensuring stock is available when needed.
- Resolved customer complaints relating to laboratory services in a timely manner.
Education
High School Diploma -
Hall High
Little Rock05-2008
Skills
- Communication
- Sanitation and sterilization
- Laboratory procedures understanding
- Personal protective equipment usage
- Order of draw
- Specimen handling
- Syringe method
- Sample storage
- HIPAA
- Blood collection techniques
- Health education
- Venipuncture and capillary puncture
- Proper labeling
- Data entry
- Specimen labeling procedures
- Recording data
- Butterfly needle technique
- Patient confidentiality
- Patient care excellence
- Centrifugation techniques
- Urinalysis processing
- Laboratory safety
- Slide preparation
- Labeling accuracy
- Specimen preparation
- Coagulation testing
Timeline
Phlebotomy Team Lead
American Esoteric Laboratories
05.2020 - 10.2024
Laboratory Technician
Gamma HealthCare
08.2016 - 04.2020
Laboratory Technician
Baptist Memorial Hospital
03.2013 - 08.2019
High School Diploma -
Hall High
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