Summary
Overview
Work History
Education
Skills
Certification
Timeline
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CHRISTINA GRAY

Spring,NC

Summary

Dynamic Phlebotomy Team Lead at Cape Fear Valley Blood Donor Center with expertise in venipuncture and a strong commitment to patient confidentiality. Proven track record in training staff and enhancing quality control processes, ensuring safe blood donations while fostering positive relationships with patients and colleagues. Skilled in data entry and infection control.

Overview

18
18
years of professional experience
1
1
Certificate

Work History

Phlebotomy Team Lead

CAPE FEAR VALLEY BLOOD DONOR CENTER
11.2011 - Current
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Conducted venipuncture and other CT procedures.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Assisted in training and onboarding new phlebotomists.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Participated in quality assurance and competency assessment initiatives.
  • Team lead on mobile
  • Organize breakdown mobiles
  • Data entry
  • Review paperwork and data entry to ensure a safe clean blood product will be used for donation
  • Use 16 gage needle to obtain blood donations
  • Drive cargo truck to various locations for blood drives

Day Shift Supervisor

QUIZNOS
01.2009 - 10.2011
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • FOOD PREP

DELIVERY DRIVER

SMUGGLERS PIZZA
09.2007 - 01.2009
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.

Education

No Degree - OFFICE SYSTEMS TECHNOLOGY

FTCC
Fayetteville, NC

High School Diploma -

PINE FOREST HS
FAYETTVILLE,NC
06-1995

Skills

  • Knowledge of HIPAA regulations
  • Venipuncture expertise
  • Accurate data entry
  • Employee training
  • Donor eligibility assessment
  • Maintaining patient confidentiality
  • Technical troubleshooting
  • Sanitation and sterilization
  • Hemoglobin testing
  • Recording data
  • Therapeutic phlebotomy
  • Infection control
  • Communication
  • Quality control
  • Health and safety
  • Proper labeling
  • Process improvement initiatives
  • Cargo truck operation

Certification

  • PHLEBOTOMY, CAPE FEAR VALLEY HEALTH SYSTEMS - 04/01/2024 THRU 04/01/2027

Timeline

Phlebotomy Team Lead

CAPE FEAR VALLEY BLOOD DONOR CENTER
11.2011 - Current

Day Shift Supervisor

QUIZNOS
01.2009 - 10.2011

DELIVERY DRIVER

SMUGGLERS PIZZA
09.2007 - 01.2009

No Degree - OFFICE SYSTEMS TECHNOLOGY

FTCC

High School Diploma -

PINE FOREST HS

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CHRISTINA GRAY