BreAnn McKee
Clearfield
Summary
Detail-oriented phlebotomy professional with proven expertise in safety compliance and lab workflow optimization. Experienced in training teams and collaborating with healthcare professionals to enhance patient care quality. Committed to quality assurance and continuous improvement, consistently achieving high marks for work quality and efficiency. Strong problem-solving skills and adaptability in fast-paced environments, focused on delivering exceptional customer service and fostering positive relationships.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Phlebotomy Team Lead
University of Utah Health Care
South Jordan
04.2025 - Current
- Supervised phlebotomy team to ensure compliance with safety protocols.
- Trained new staff on phlebotomy techniques and customer service skills.
- Collaborated with healthcare professionals to enhance patient care procedures.
- Implemented process improvements to streamline lab workflow and efficiency.
- Monitored quality control measures for blood collection practices and specimen integrity.
- Managed inventory levels by ordering medical supplies as needed, ensuring readiness.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Participated in continuing education programs to remain current with phlebotomy practices.
- Trained new staff on blood collection techniques and patient care practices.
- Conducted regular quality checks on equipment and supplies for efficiency.
- Addressed patient concerns regarding procedures to improve satisfaction levels.
- Identified areas where improvements could be made within the department's operational structure.
- Responded quickly to emergency situations involving patients or staff members.
- Assisted with the scheduling of personnel to meet staffing requirements.
- Investigated any discrepancies between patient data entry systems and actual collections performed by staff members.
- Developed standard operating procedures for specimen collection and processing activities.
- Performed daily quality control checks on laboratory equipment.
- Participated in continuing education programs related to laboratory practices and techniques.
- Managed inventory levels by ordering additional supplies as needed.
- Resolved any customer service issues promptly by providing timely information or assistance.
- Conducted safety audits on a regular basis to ensure compliance with applicable regulations and standards.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Scheduled appointments and managed patient flow to minimize wait times.
Phlebotomist
ARUP Laboratories
Salt Lake City
05.2008 - 07.2016
- Collected blood samples from patients using proper techniques and equipment.
- Prepared specimens for laboratory testing following established protocols.
- Maintained accurate records of patient information and sample labels.
- Maintained accurate patient records and documentation for compliance purposes.
- Assisted in training new phlebotomists on best practices and procedures.
- Ensured proper functioning of phlebotomy equipment and reported issues promptly.
- Followed infection control measures to maintain a safe working environment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Responded quickly and effectively to emergency situations.
- Verified collection orders and communicated discrepancies to nurses.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
Education
Some College (No Degree) - Health Sciences
Salt Lake Community College
Salt Lake City, UTSkills
- Blood collection techniques
- Quality control and assurance
- Safety compliance and regulations
- Medical supply management
- Patient care collaboration and support
- Effective communication skills
- Process improvement strategies
- Training and staff development
- Data entry accuracy and proficiency
- Problem solving and conflict resolution
- Attention to detail in patient care
- Time management skills
- HIPAA compliance and regulations
- Infection control protocols and practices
- Adaptability to change in healthcare settings
- Medical terminology knowledge
- Lab safety compliance measures
- Medical records management
- Health education and promotion
- Anatomy and physiology understanding
- Patient assessment techniques
- Personal protective equipment (PPE) usage
- Emergency response training and preparedness
- Team leadership in healthcare environments
- Regulatory compliance adherence strategies
- Inventory management for medical supplies
- Transportation
- Wheelchair assistance
- Patient escorting
- Mobility assistance
- Patient transportation
- Emergency response preparedness
- Defensive driving techniques
- Route planning expertise
- City and non-city driving
- Basic mechanical skills
- Scheduling coordination
Certification
- phlebotomy certified
Timeline
Phlebotomy Team Lead
University of Utah Health Care
04.2025 - Current
Phlebotomist
ARUP Laboratories
05.2008 - 07.2016
Some College (No Degree) - Health Sciences
Salt Lake Community College