Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Expertise in Nursing Home settings. Respectful and compassionate professional offering over 4-years of background serving community by providing guidance for clients in need.
Overview
4
4
years of professional experience
Work History
Social Worker
Boulevard Rehabilitation Center
10.2019 - 03.2023
Updated client documentation for accurate, compliant and current records.
Supported clients and families with empathy and compassion during difficult times.
Advocated for clients to assure respected rights and wishes.
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Assisted clients with navigating and accessing social services such as housing and medical care.
Helped clients develop new coping mechanisms and techniques to drive behavior modification.
De-escalated stressful situations through individual and family crisis interventions.
Monitored clients' progress and adapted treatment plans to meet changing needs.
Assisted clients in developing and setting realistic goals to promote positive change.
Developed and maintained strong relationships with community resources for successful referrals.
Participated in interdisciplinary team meetings to coordinate care for clients.
Educated clients and families on mental health, wellness and recovery topics.
Facilitated peer support groups to help clients connect with others.
Facilitated psychoeducational classes to help clients develop life skills.
Retail Sales Associate
Costco Wholesale
10.2019 - 10.2021
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Helped customers complete purchases, locate items, and join reward programs.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used POS system to process sales, returns, online orders, and gift card activations.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Trained and supervised new employees to use selling strategies and apply best practices.
Cashier
Walmart
01.2019 - 02.2020
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.
Tallied cash drawer at beginning and end of each work shift.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Monitored self-checkout systems and provided help in resolving complex problems.
Education
Associate of Science - Nursing
Keiser University
Port St Lucie
10.2024
High School Diploma -
South Tech Academy
Boynton Beach, FL
09.2010
Skills
Case Assessments
Social Sciences
Strengths-Based Solution-Focused Therapy
CPR, First Aid, AED
Adult Education
Large Caseloads
Case Management
Strategic Planner
Behavioral Disorders
Rehabilitation
Communication
Abuse and Neglect Reporting
Geriatrics
Substance Abuse Treatment
Women's Issues
Grief Processes
Accomplishments
Selected for the October Employee Of The Month in 2022.