BENITA LANG
Medical Social Worker
Greenville,MS
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
36
36
years of professional experience
2
2
Certifications
Work History
Social Worker
Baptist Memorial Health-Desoto
Southaven, MS
12.2023 - Current
- Developed workable solutions for recurring problems for individuals and families.
- Interviewed clients individually and in family groups to determine services to best address specific needs.
- Collaborated with multidisciplinary team of mental health case managers and disability workers.
- Reviewed treatment plans against individual goals and healthcare standards.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Transitioned clients to different providers based on progress or needs.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Implemented crisis intervention strategies as needed to address emergent client issues.
Care Manager
Trilogy Health Services
Madison, MS
11.2023 - 03.2025
- Facilitated communication between members of health care delivery while involving clients in decision-making processes to minimize service fragmentation.
- Educated clients and families on disease management, prevention strategies, and healthy lifestyle choices.
- Managed caseloads effectively, prioritizing needs and ensuring timely access to necessary services.
- Conducted initial assessments and periodic reassessments of clients' needs and eligibility for services.
- Implemented strategies to improve client engagement and adherence to care plans.
- Attended and actively participated in meetings to provide and receive information on patient progression.
- Collaborated with community resources to facilitate referrals and access to additional services for clients.
- Participated in continuing education and professional development activities to stay current with best practices in care management.
- Provided crisis intervention services as needed, ensuring client safety and access to appropriate resources.
- Ensured compliance with all federal, state, and local regulations governing client care and privacy.
- Conducted regular follow-up with clients to assess satisfaction with services and identify any unmet needs.
- Prepared and submitted reports on client outcomes and service utilization to management and funding sources.
Clinical Liaison
Allegiance Specialty Hospital
Greenville, MS
08.2023 - 11.2023
- Manage the referral to admission process by assess clinical information to determine if status meets placement criteria
- Referral development marketing activity and the collection of all statistics related to the process to ensure consistent patient services
Patient Navigator
Cardinal Health
12.2022 - 08.2023
- Case management approach supporting patient access to therapy in accordance with the program business rules, guide the patient and healthcare provider through the various process steps, relay benefit information to both patient and healthcare provider as well as assist with any prior authorization or appeals to facilitate coverage and dispense of product in a timely matter
- Deliver virtual or telephonic support to patients caregivers and healthcare professionals to meet all relevant standards: Connect source, custom service, CTI softphone, dual monitors, Microsoft Teams, Zoom
Social Worker
Delta Health Systems
06.2021 - 12.2022
- Coordinate and collaborate discharge plan for patients and families to determine support and discharge needs and to ensure a smooth transition from one level of care to another: SNF IRF, long term care placement etc
- Provide supportive counseling to individuals, families and groups to address identified concerns collaborate with team members to develop a comprehensive DC plan
Case Manager/Social Worker
BAPTIST MEMORIAL HOSPITAL DESOTO
04.2013 - 06.2021
- Coordinate psychosocial services for members identified as having special needs and assist the members with utilization of medical resources related to case management, disease management and discharge planning
- Identify special needs members through the completion of health screens and other resources
- Identify psychosocial barriers for accessing services and recommend appropriate resources to overcome psychosocial barriers
- Navigate patients through the healthcare system and works to overcome obstacles that challenges receiving the care and treatment they require
- Participate in case conferences to strategize and develop member specific care maintain appropriate documentation for all contacts and interventions
- Interventions include connecting patients and families to necessary resources and supports in the community: Skilled nursing facilities, complete and submit PASRR level I assessments electronically, mental health, outpatient follow ups, community-based clinics, long term care facilities, home care, financial assistance and provide supportive counseling
Social Worker/Weekend
Northwest Medical Center-Clarksdale
07.2016 - 12.2018
- Restore balance in patients personal, family and social life, help patients maintain or recover his/her health and strengthen his/her ability to adapt and reintegrate
- Assess the psychosocial functioning of patients and families and intervene, as necessary
- Interventions include connecting patients and families to necessary resources and supports in the community: Skilled nursing facilities, mental health, outpatient follow ups, community-based clinics, long term care facilities, home care, and provide supportive counseling
Social Worker /Bereavement Coordinator
Delta Regional Medical Center Home -Health and Hospice
07.2010 - 04.2013
- Counsel/advice patients and their families on how to effectively deal with illness and treatment
- Provide grief counseling and support to terminally ill patients and their families
- Assisted in explaining the nature of the illness and how it can impact one's life
- Referred/linked patients and families with community resources to assist with needs as identified in a psychosocial assessment
Social Worker Therapist
Baptist Memorial Hospital-Yazoo City formerly King's Daughters Hospital/Senior Care
02.2007 - 06.2010
- Provided psychosocial assessments to adults 60 plus that were experiencing moderate to severe mental illness
- Collaborated with other medical team during treatment plan meetings to discuss best possible course of action to meet pt's needs
- Provided education to patients and families about diagnosis and prognosis
- Provided supportive counseling individually and group to help with coping issues; referred and linked with community resources
Medical Social Worker
Mid-Delta Home Health and Hospice
08.2003 - 06.2007
- Provided individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses
- Services included advising family caregivers, providing patient education and counseling, and making referrals for other services
- Also provided care and case management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare
Adult Case Manager
Warren Yazoo Mental Health
06.2006 - 02.2007
- Help improve the quality of life for the seriously mentally ill and work to prevent additional hospitalization
- Provided continuing care to previously hospitalized, seriously mentally ill individuals
- Clinical rehabilitative services, such as active as a spokesperson for the mentally ill, planning supportive therapy, symptom management, and teaching coping skill
Social Worker
South Delta Area Agency on Aging /HCBS Medicaid Waiver
03.1998 - 08.2003
- Responsible for assessment of the assigned client, developing and initiating an appropriate plan of care, arranging for the provision of services regardless of payer source, and for monitoring each plan of care
- Maximized and coordinated appropriate informal and coordinates community resources; to include, coordinating the efforts of family, friends, or volunteers to provide services to clients
- Contacted potential service providers and prepares referrals to community service agencies, explores the availability of services and eligibility criteria, and the accessibility of services for the client
- Arranged for, and attends case conferences as needed; Monitored and reviewed continued appropriateness of care plan, making revisions where necessary
- Visited in the home of the client at least monthly for initial assessments, each quarter and for annual recertification of the client
Education
Master of Science Degree - Rehabilitation Counseling
Jackson State University
08.2002
Bachelor of Social Work - Social Work
Jackson State University
08.1988
Public Health Informatics Technology
Jackson State University
Jackson, MSSkills
- Case assessments
- Medical chart documentation
- Patient education
- Outcome assessment
- Workflow coordination
- Policy adherence
- Care planning
- Healthcare
- Referral management
- Long-term care coordination
- Discharge planning
- Patient & family support
Certification
Licensed Social Worker, Mississippi Board of Examiners for Social Workers and Marriage and Family Therapists,Issued: 09/01/88,Expire:09/30/25
CPR American Heart Association Issue:08/16 Expire:08/2025
References
References available upon request.
Timeline
Social Worker
Baptist Memorial Health-Desoto
12.2023 - Current
Care Manager
Trilogy Health Services
11.2023 - 03.2025
Clinical Liaison
Allegiance Specialty Hospital
08.2023 - 11.2023
Patient Navigator
Cardinal Health
12.2022 - 08.2023
Social Worker
Delta Health Systems
06.2021 - 12.2022
Social Worker/Weekend
Northwest Medical Center-Clarksdale
07.2016 - 12.2018
Case Manager/Social Worker
BAPTIST MEMORIAL HOSPITAL DESOTO
04.2013 - 06.2021
Social Worker /Bereavement Coordinator
Delta Regional Medical Center Home -Health and Hospice
07.2010 - 04.2013
Social Worker Therapist
Baptist Memorial Hospital-Yazoo City formerly King's Daughters Hospital/Senior Care
02.2007 - 06.2010
Adult Case Manager
Warren Yazoo Mental Health
06.2006 - 02.2007
Medical Social Worker
Mid-Delta Home Health and Hospice
08.2003 - 06.2007
Social Worker
South Delta Area Agency on Aging /HCBS Medicaid Waiver
03.1998 - 08.2003
Master of Science Degree - Rehabilitation Counseling
Jackson State University
Bachelor of Social Work - Social Work
Jackson State University
Public Health Informatics Technology
Jackson State University
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