
My years as a support broker have helped me grow as a professional. I have learned how to take constructive criticism with grace and use it to further improve myself. I can handle large caseloads and stressful situations with little error and with tact. Working with individuals and their families I have acquired great communication skills, and I work wonderfully with people. I am more than willing to to be part of a team and take on additional job requirements as they become available.
As a support broker I work with individuals of all ages who have intellectual disabilities. I help the families of these individuals establish plans of care to enable the clients to receive services through the Michelle P. Waiver. These services include personal care, CLS, respite, adult day programs, and behavior supports; ranging from client to client based off their unique needs. These services help the clients and their caregivers to receive supports.
Communication Skills
Customer Service Skills
Handles stressful situations with tact
Handles constructive criticism with tact
Team player