ASHLEY STEWART
DETROIT,UNITED STATES
Summary
Office Manager with5 years of experience in medical office operations, adept at managing medical records, insurance verification, and data entry. Proficient in EMR systems and Microsoft Office, ensuring seamless scheduling and office workflows. Committed to revolutionizing patient experiences and streamlining administrative processes for enhanced team productivity and future healthcare innovations.
Overview
6
6
years of professional experience
Work History
PATIENT ACCESS REPRESENTATIVE
Karmanos
Detroit
02.2024 - Current
- Welcome and check in patients, ensuring accurate appointment scheduling and insurance verification
- Collect copays efficiently, maintaining precise data entry for patient records
- Eager to learn new skills quickly and contribute effectively to team goals, demonstrating strong work ethics and punctuality
CREDENTIALING SPECIALIST
Great Expressions Dental Centers
Southfield, MI
05.2022 - 11.2023
- Re-credentialed providers, ensuring compliance and up-to-date documentation for insurance
- Maintained accurate provider credentials, verifying documents for regulatory compliance
- Documented submissions meticulously, ensuring data integrity and accuracy
- Entered data efficiently, contributing to streamlined credentialing processes
OPERATIONS MANAGER
Great Expressions Dental Centers
Ferndale, MI
01.2019 - 05.2022
- Greeted patients, ensuring a welcoming environment and efficient check-ins
- Verified patient insurance, reducing billing errors and improving claim processing
- Scheduled patient appointments, optimizing provider availability and minimizing wait times
- Processed patient charges, maintaining accurate financial records and enhancing revenue tracking
- Reviewed billing statements, identifying discrepancies and ensuring timely payments
- Participated in hiring process, contributing to team growth and skill enhancement
- Coordinated daily office operations, fostering a cohesive team environment and improving workflow efficiency
Education
DIPLOMA - Medical Administrative Assistant
Altierus Career Education
Southfield, MI03.2018
DIPLOMA - undefined
Murray Wright High School
Detroit, MI06.2005
Skills
- Microsoft Office (Experienced), Excel (Experienced), Insurance Verification (Skillful), Medical Records (Experienced), Typing (Experienced), EMR Systems (Experienced), Medical Office Experience (Experienced), Scheduling (Experienced), Data Entry (Experienced), Office Operations (Experienced)
Timeline
PATIENT ACCESS REPRESENTATIVE
Karmanos
02.2024 - Current
CREDENTIALING SPECIALIST
Great Expressions Dental Centers
05.2022 - 11.2023
OPERATIONS MANAGER
Great Expressions Dental Centers
01.2019 - 05.2022
DIPLOMA - Medical Administrative Assistant
Altierus Career Education
DIPLOMA - undefined
Murray Wright High School