Ashley Stivason
Renfrew,PA
Summary
I am a diligent, trustworthy and reliable homemaker that has excellent communication and multitasking skills. I strive to perform at the highest level of service with any task or position I'm assigned to. I'm eager to return to the workforce where I will have the ability to apply the customer service skills I have acquired over the years, along with new knowledge and skill sets to achieve company goals and standards.
Overview
20
20
years of professional experience
Work History
Office Assistant
Mandi's Dance Studio
Butler, PA
10.2023 - Current
- Supported front desk scheduling for dance classes and studio appointments.
- Assisted parents with questions about rehearsals, enrollment, and studio policies.
- Collected tuition payments and kept student records accurate and up to date.
- Answered incoming calls professionally and routed callers to appropriate staff.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Maintained confidentiality of sensitive information and documents.
- Maintained welcoming office service for families at Mandi's Dance Studio.
Controller
Black Valley Farms
Marion Center, PA
06.2006 - 07.2020
- Generated monthly statements and reconciled general ledger accounts for financial accuracy.
- Reviewed journal entries for accuracy and completeness.
- Managed payables and receivables to ensure seamless daily operations.
- Assessed cash flow requirements across Black Valley Farms departments to support operational needs.
- Ensured livestock well-being through daily feeding and monitoring
Customer Service Specialist
Marion Center Speedway
Marion Center, PA
05.2007 - 09.2014
- Restocked merchandise and maintained organized sales areas.
- Resolved customer concerns with calm, courteous communication.
- Cleaned service counters and prepared guest areas for steady traffic.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
Education
Marion Center Jr/Sr High School
Marion Center, PASkills
- General ledger
- Financial reporting
- Journal entries
- Ability to Multitask
- Dependability
- Team Player
- Willingness to Learn
- Customer Service
- Positive Attitude
Timeline
Office Assistant
Mandi's Dance Studio
10.2023 - Current
Customer Service Specialist
Marion Center Speedway
05.2007 - 09.2014
Controller
Black Valley Farms
06.2006 - 07.2020
Marion Center Jr/Sr High School