Ashley Strong
Gastonia,NC
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for strong leadership and creative problem-solving skills.
Overview
10
10
years of professional experience
Work History
Assistant Loan Manager
Credit Central
01.2021 - 05.2023
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
- Performed outgoing marketing calls to boost company productivity.
- Assisted general manager with planning and implementing new sales strategies.
- Scheduled staff according to day to day operational needs.
Licensed Insurance Agent
USAA
04.2018 - 01.2021
- Calculated quotes and educated potential clients on insurance options.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Promoted products and services using upselling and other sales strategies.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Utilized CRM software to manage client relationships.
Accounts Receivable Clerk
Kelly Services
08.2013 - 04.2018
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Reconciled discrepancies and followed up with vendors or internal departments.
- Prepared and processed payment batches, including checks, ACH transfers and wire transfers.
- Assisted with month-end and year-end closing processes as required.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
Education
Bachelor of Arts - Business Administration
Colorado Technical University
Colorado Springs, CO06.2023
High School Diploma -
E. E. Waddell High School
Charlotte, NC06.2009
Skills
- Sales Goals
- Billing
- Quickbooks
- Excel
- Client Account Management
- Negotiation
- Basic business knowledge
- Financial management
- Digital skills
- Marketing skills
- Customer Satisfaction
- Data Privacy
- Microsoft Office
- Organizational Strengths
Owner of Strong Photography Est. 2022
Dedicated photographer specializing in studio photographs, portraits, landscapes, commercial and wedding photography. Portfolio available upon request.
Timeline
Assistant Loan Manager
Credit Central
01.2021 - 05.2023
Licensed Insurance Agent
USAA
04.2018 - 01.2021
Accounts Receivable Clerk
Kelly Services
08.2013 - 04.2018
Bachelor of Arts - Business Administration
Colorado Technical University
High School Diploma -
E. E. Waddell High School
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