Ashley Sullivan
Barstow,CA
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem solving. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Any position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
WEX Worker
TAD County Building/ Welfare Office
01.2024 - Current
- Improved team morale and productivity through effective communication and active listening skills.
- Followed instructions and procedures to complete assigned tasks.
- Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.
Housekeeping
Motel 6
03.2023 - 12.2023
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Increased overall cleanliness ratings consistently meeting or exceeding housekeeping performance standards.
- Enhanced guest satisfaction by maintaining an clean and welcoming environment in all areas of the, property
Front Desk Receptionist
California Inn
02.2022 - 01.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Restaurant Waiter
Route 66 Pizza Palace
07.2019 - 10.2021
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Lead Cashier
Jack In The Box
02.2014 - 04.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined the checkout process for faster service, leading to increased customer loyalty.
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Reduced cashier errors by implementing thorough training programs for new employees.
Education
High School Diploma -
Central High School
Barstow, CA07.2014
Skills
- Customer Service
- Customer Relations
- Creativity and Innovation
- Teamwork and Collaboration
- Interpersonal Communication
- Reliability
- Adaptability
- Interpersonal Skills
- Problem-Solving
- Organizational Skills
- Excellent Communication
- Multitasking
- Cleaning
- Social Perceptiveness
- Decision-Making
- Critical Thinking
Timeline
WEX Worker
TAD County Building/ Welfare Office
01.2024 - Current
Housekeeping
Motel 6
03.2023 - 12.2023
Front Desk Receptionist
California Inn
02.2022 - 01.2023
Restaurant Waiter
Route 66 Pizza Palace
07.2019 - 10.2021
Lead Cashier
Jack In The Box
02.2014 - 04.2019
High School Diploma -
Central High School