Kimberly Harris
Fontana,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Office Assistant (WEX)
Arrowhead Regional Medical Center
10.2023 - 05.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Administrative Assistant
Teledyne
01.2021 - 05.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Problem Solver
Amazon
04.2016 - 10.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently,
- Researched and extracted data to complete tasks.
- Defined problem to identify, prioritize and select alternatives.
Education
Associate of Arts - Business Administration
San Bernardino Valley College
San Bernardino, CASkills
- Customer Service
- Computer Skills
- Office Administration
- Problem-solving skills
- Customer Support
- Data Entry
- Call Center Operations
- Attention to Detail
Timeline
Office Assistant (WEX)
Arrowhead Regional Medical Center
10.2023 - 05.2024
Administrative Assistant
Teledyne
01.2021 - 05.2023
Problem Solver
Amazon
04.2016 - 10.2022
Associate of Arts - Business Administration
San Bernardino Valley College
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