Ashley Sunn
Phoenix,AZ
Summary
Well trained in customer service and maintaining exceptional relationship with customers. Ability to follow directions, demonstrate competence in assigned task and use sound judgement. Able to work in a fast paced manner and keep clear communication with employee or customer. Ability to work with little to no supervision and working effectively with employees. Seeking different work environment to gain experience and expand new skills.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Marshalls
07.2022 - Current
- Engage and greet customers with positive energy
- Assist in average of 15 customers in finding items and providing recommendations in need
- Operating cash registers and balancing drawers
- Introducing and establishing TJX Reward credit card to customers
- Oversee sales floor with over and under items
- Maintaining and performing attractive fashion displays
- Pushing out product in timely manner
- Working well in fast paced environment with minimal demands
- Well capable of multitasking
customer service
Gila River Casino
02.2018 - 04.2019
- Succeeded in
- Greeted over 200+ patrons
- Handled large sums of currency
- Provided excellent food service and alcohol beverages to over 100+ guests
- Served guest in fast pace environment
- Memorized food and order drinks
- Able to upsell alcohol beverages
- Maintained full acknowledgement of menu
- Ability to maintain safe, clean, and pleasant environment
- Resolved customer complaints while prioritizing customer satisfaction and loyalty
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Education
High School Diploma -
Tolleson Union High School
Tolleson, AZ05.2015
Associate of Science - Nursing
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZSkills
- Customer Assistance
- Dispute Mediation
- Product and Service Sales
- Cash Handling
- Persuasive Selling
- Product Knowledge
- Teamwork and Collaboration
Volunteering at Headstart in Komatke
Helping distribute breakfast, lunch, and snacks
Engaging with children activities
Redirecting children back to centers
Cleaning/Sanitizing areas in classrooms
Timeline
Retail Sales Associate
Marshalls
07.2022 - Current
customer service
Gila River Casino
02.2018 - 04.2019
High School Diploma -
Tolleson Union High School
Associate of Science - Nursing
Maricopa Community Colleges - Chandler-Gilbert Community College