Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Ashley Sutton

Brooklyn,NY

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Key Holder

Zapper, Catbird
Brooklyn, NY
07.2021 - Current
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Leading and guiding my team. Providing necessary tools and resources to be successful.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.

Sales Associate

Neighborhood Goods
New York, NY
12.2020 - 09.2021
  • Connecting and educating customers about our brands.
  • Processing sales, returns, exchanges, and online orders.
  • Upselling as well as cross selling with products in store.
  • Performing inventory and stockroom duties.

Sales Associate

Sweaty Betty
New York, NY
02.2020 - 06.2020
  • Providing exceptional customer service while building clientele.
  • Educating all customers on our brand history and products we sell.
  • Processing sales, returns, exchanges, and online orders.
  • Maintaining cleanliness and order of the store.

Sales Representative

GHair
New York, NY
08.2019 - 03.2020
  • Working in a team-oriented environment to push retail and wholesale sales.
  • Designing floor plans and promotions for the products.
  • Providing quality customer service while building meaningful relationships with the customers.
  • Educating customers and teammates on our hair, products, installation and company history.

Retail Sales Associate

T-Mobile
Brooklyn, NY
10.2016 - 10.2018
  • Sold plans and services with cell phones and accessories.
  • Drove sales through suggestive selling and promoting add on purchases.
  • Initiated friendly conversation to determine the level of assistance required.
  • Completed all assigned training while staying updated on important policies and procedures.

Cashier

Sears
Brooklyn, NY
10.2015 - 09.2016
  • Always provided professional and courteous service.
  • Provided customers with payment information and processed credit card payments and cash transactions.
  • Encouraged customers to open credit cards.
  • Assessed customer needs and responded appropriately to questions.

Education

High School Diploma -

Benjamin Banneker Academy
09.2011 - 06.2014

Aveda Institute New York
12.2017 - 05.2019

Skills

    Excellent people skills

undefined

Timeline

Key Holder

Zapper, Catbird
07.2021 - Current

Sales Associate

Neighborhood Goods
12.2020 - 09.2021

Sales Associate

Sweaty Betty
02.2020 - 06.2020

Sales Representative

GHair
08.2019 - 03.2020

Aveda Institute New York
12.2017 - 05.2019

Retail Sales Associate

T-Mobile
10.2016 - 10.2018

Cashier

Sears
10.2015 - 09.2016

High School Diploma -

Benjamin Banneker Academy
09.2011 - 06.2014

Similar Profiles

CREATE PROFILE
Ashley Sutton