Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Ashley T

Reno,NV

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

16
years of professional experience
2007
years of post-secondary education

Work History

Walmart
Reno, Nevada

Customer Service Representative
01.2007 - 09.2022

Job overview

  • Assisted customers with inquiries and resolved issues efficiently.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained product knowledge to provide informed recommendations.
  • Trained new staff on company policies and service procedures.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

Polly Fox
Toledo Ohio, OH

University Overview

Skills

  • Customer service
  • Point-of-sale systems
  • Transaction processing
  • Product recommendations
  • Issue resolution
  • Cash handling
  • Communication skills
  • Problem solving
  • Time management
  • Retail sales customer service
  • Lead generation

Languages

Spanish
Native/ Bilingual

Timeline

Customer Service Representative
Walmart
01.2007 - 09.2022
Polly Fox
03.2006
Ashley T