Ashley Taylor

I worked as assistant to all treatment plan coordinator's for all Stubb's Dental locations. I followed up on All on X patient's that had not accepted treatment. When calling I was able to answer any questions that were holding patients back from treatment, as well as listening to their fears. I then notified the treatment coordinator's when my follow up patients decided they were ready for financing treatment.

Fill out new Dentists Credential Contracts with Insurance Companies, add Doctors to different practices. Misc. clerical work.

As the records technician I was responsible  for taking all new patients pictures and x-rays, taking impressions, sterilization. As an insurance specialist I called on all new and existing patients insurance benefits. Helped answer phones and any additional task that was asked to help keep the flow of the office stay on time and run smoothly. Including but not limited to calling if we had any computer issues or phone issues that needed resolutions, collecting patient payments,  scheduling following up  appointments, and interacting with patients to make them feel comfortable.

Responsible for patient relationships, answering multiple phone lines,  entering in new patient information, scanning all documents into patient accounts. Verifying patient insurance,  presenting treatment to patients, case acceptance, collecting patient co-pays, auditing patient charts, and calling on passed due accounts. Schedule and confirm patients. Keeping the front office organized. Worked with numerous dental software programs. Working with General Dentist, Orthodontist, Oral Surgeon and Pediatric Dentist. Helping assist when needed

Cross trained for front and back office.  Helped grow practice from one hygienist chair to two chairs within first six months due to reactivating patients. Proficient as assistant. Cross trained as both scheduling coordinator and financial coordinator. Scheduling appointments and answering multiple phone lines. Specialize in keeping the schedule full, enjoy working with patients and developing relationships and rapport.

Assisted in surgery.  Pulled and filed patient charts.  Entered new patient information.  Determined co-pays and collected payment at time of service.  Responsible for implant inventory and returns.

Took inbound customer service calls for Sprint and Direct TV.  While with Sprint, specialized in fraud.  Took supervisor calls.  Top 20 in sales with both projects.

Assisted in facial reconstructive,  dental surgery, and assisting with the sedation of patients for dental procedures to be completed by their dentists. Assisted in the OR and ER on facial trauma. Pulled and filed patient charts.  Entered new patient information.  Determined co-pays and collected payment at time of service. Billed medical and dental insurance. Responsible for implant inventory and returns.

Began working to clean up rooms, sterilization of all instruments. Putting all patient treatments trays together after school.  Transitioned to dental assistant,  and  Continuing Care Specialist.  Responsible for keeping schedule filled for hygiene. Pulling and filing of patient charts.