Ashley Teixeira
Derry
Summary
Dependable young women with a proven track record in fast-paced environments, including a notable tenure at Applebee's Grill + Bar. Excelled in enhancing customer satisfaction through exceptional service and efficient multitasking. Skilled in mixology and customer service expertise, adept at fostering loyal clientele and maintaining high cleanliness standards. Demonstrates outstanding teamwork and professionalism, contributing to significant improvements in operational efficiency. Very outgoing and always looking to learn and improve!
Overview
6
6
years of professional experience
Work History
Bartender
Applebee's Grill + Bar
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and creating a clean environment.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Housekeeper
Merry Maids
08.2021 - 04.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Food Service Worker
Wrap City
10.2020 - 05.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Food Service Worker
Sals Pizza
03.2019 - 05.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Education
Skinology - Esthetician
Empire Beauty School
Hooksett, NH01.2021
High School Diploma -
Pinkerton Academy
Derry, NH06.2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Cash register operation
- Menu memorization
- Food service
- Food running
- Staff management
- Changing beer kegs
- Ordering bar supplies
- Food preparation
- Bar service preparation
- Mixology
- Point of sale systems
- Fast learner
- Honest and dependable
- Teamwork and professionalism
Accomplishments
- Marketing member, Alumni Association
- FBLA throughout high school (Future business leaders of America)
- Won 2nd in states, placed top 10 in nationals for entrepreneurship
- Ran many events in school, including prom, all school dances, talent shows, art shows, fundraisers, championship sports games, and many more
- Multiple certificates in Skinology
Timeline
Bartender
Applebee's Grill + Bar
06.2022 - Current
Housekeeper
Merry Maids
08.2021 - 04.2022
Food Service Worker
Wrap City
10.2020 - 05.2021
Food Service Worker
Sals Pizza
03.2019 - 05.2020
Skinology - Esthetician
Empire Beauty School
High School Diploma -
Pinkerton Academy