Summary

Overview

Work History

Education

Skills

Timeline

Ashley Thompson

Owensboro,KY

Summary

Skilled animal welfare professional with a proven track record at Daviess County Sheriff's Office, adept in humane animal treatment and conflict resolution. Successfully reduced euthanasia rates from 90% to 13% as Director of Animal Care and Control, showcasing strong leadership and effective communication skills while enhancing public safety and animal welfare.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Employment in retail sales and maintained a high standard of customer service and knowledge of sales objectives.

Overview

years of professional experience

Work History

Animal Control Officer

Daviess County Sheriff's Office

04.2025 - 10.2025

Educated the public on responsible pet ownership and local animal ordinances.
Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
Decreased the number of repeat offenses by providing guidance to pet owners on proper care and legal requirements.
Participated in ongoing professional development opportunities to stay current with industry best practices and enhance overall job performance.
Maximized efficiency in operations by maintaining up-to-date knowledge of state and local regulations related to animal control practices.

Director of Animal Care and Control

Daviess County Fiscal Court

09.2008 - 03.2025

Developed and implemented policies to enhance operational efficiency.
Facilitated regular team meetings to drive engagement and accountability among staff.
Managed a 1.3 million dollar budget to effectively to ensure optimal use of resources while maintaining financial stability.
Managed 12 employees and approximately 100 volunteers to provide care and outcomes for 3200 animals.
Myself and two employees were sworn Animal Control Officers for Daviess County. Provided education to pet owners to promote continued placement of animals in the home. Enforced laws to ensure the safety of the public and correct neglect situations for animals.
Lowered euthanasia rates from 90% to 13% over the course of my employment.
Developed relationships with outside partners such as donors, vendors and non profit agencies to promote positive outcomes.
Managed difficult situations with employees, volunteers, customers and pet owners.

Case Worker

Department Of Community Based Services

11.2001 - 09.2008

Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Coordinated with community resources to facilitate access to essential services for clients.
Managed case documentation to ensure compliance with regulatory requirements and agency standards.
Provided crisis intervention and support, effectively addressing urgent client situations.
Monitored case progress for timely completion and compliance with applicable regulations.
Established trusting relationships with clients, fostering open communication and rapport building.

Assistant Key Holder

Rite Aid

03.1993 - 06.1994

Coordinated with fellow staff members to ensure all daily tasks were completed efficiently, contributing to a smooth operation of the store.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Trained and supervised new employees to apply best practices in customer service and store operations.
Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Was re hired by the same store in 2001 for approximately 7 months.