Ashley Tindell
Glendale,AZ
Summary
Dynamic Certified Pharmacy Technician with extensive experience at Saliba's Extended Care Pharmacy, excelling in medication dispensing and patient advocacy. Proven track record in claims processing and prior authorization, ensuring compliance and enhancing operational efficiency. Adept at IV compounding and inventory management, delivering exceptional patient care and support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Mail-Meds Clinical Pharmacy
Phoenix, AZ
07.2021 - Current
- Satellite Pharmacy: Opening and closing remote location, processing orders, dispensing, assisting direct provider location with Liaison services, patient advocate for Patient Assistance Programs, billing, prior authorization, 340B compliance, TelePharm
- Shipping Pharmacy: Refill coordination, date calculations for monthly cycle dispensing, claims Processing, insurance error resolutions, data entry, ScriptPro, VBM
Certified Pharmacy Technician
Saliba's Extended Care Pharmacy
Phoenix, AZ
11.2009 - 07.2021
- Billing: 2018-2021 Assists in the billing claims, and collections processes, prior authorizations, hospice billing and compliance, IV billing and reporting
- Data Entry/Order Entry: 2011-2018 Evaluate and triage incoming faxed prescriptions to ensure timely and accurate entry into pharmacy operations system
- Routes incoming calls to appropriate department/individual
- Receives, processes, and follows-up on refill requests
- Keys all orders accurately and in a timely manner without error
- Clozaril and REMS analysis, Vanco trough monitoring, training and completion of employee signoffs, quality assurance, create processes and addendums as well as distribute to the appropriate team members
- Fulfillment: 2009-2011 Responsible for ensuring all prescriptions are filled in correct packaging according to specific facility preference
- Non-sterile Compounding, IV Compounding, LRs, Inventory and PAR compliance
Education
Pharmacy Technician Diploma -
Arizona College of Health
Glendale, AZSkills
- Medication dispensing
- Patient advocacy
- Prior authorization
- Inventory management
- IV compounding
- Claims processing
Typing Speed
80, 25
Certification
- Pharmacy Technician License (T019354)
- CPhT License (510107010024932)
- PYXIS
- OSHA
- HIPAA
- Fraud, Waste and Abuse
- Supervisor Training
- Customer Service Training
Software Office Equipment
- DocuTrack
- QS1
- Microsoft Word
- Microsoft Teams
- TelePharm
- Office365
- Mitel
Qualification Highlights
- Highly driven to not just meet, but also exceed goals.
- Enjoy and excel in projects in all areas including problem solving, record keeping, and customer service.
- Practiced multi-tasking with heavy workloads under high pressure situations.
- Proven leadership in training employees and establishing working guidance.
- Experienced with clear communication.
- Self-motivated and focused and able to solve complex problems independently or as part of a team.
- Strong attention to detail as well as an intrinsic drive to excel.
- Thorough knowledge of pharmacy technician practices including order processing, dispensing, unit dosing, calculations, labeling, regulatory compliance and ethical practices.
- Well versed in billing, 340B dispensing, and cultural competence.
Timeline
Certified Pharmacy Technician
Mail-Meds Clinical Pharmacy
07.2021 - Current
Certified Pharmacy Technician
Saliba's Extended Care Pharmacy
11.2009 - 07.2021
Pharmacy Technician Diploma -
Arizona College of Health