Ashley Tinsley
Bowling Green
Summary
Dynamic General Manager with a proven track record at Arby's, excelling in operations management and team building. Expert in P&L management and inventory control, driving financial stability and enhancing customer satisfaction. Cultivated strong relationships with clients and staff, fostering a culture of excellence and loyalty.
Overview
12
12
years of professional experience
Work History
General Manager
Arbys
06.2021 - Current
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed staff scheduling and training to optimize team performance and service efficiency.
- Analyzed financial reports to identify trends, improve budgeting, and control costs effectively.
- Led performance evaluations, providing constructive feedback to drive employee development and growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
General Manager
Sonic
Bowling Green, KY
06.2014 - 06.2021
- Oversaw daily operations to ensure high standards of food quality and customer satisfaction.
- Ensured compliance with health regulations, maintaining safety standards across all locations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
High School Diploma -
Warren Central
Bowling Green KySkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Staff management
- Inventory control
- Employee scheduling
- Verbal and written communication
- P&L management
- Labor cost controls
Timeline
General Manager
Arbys
06.2021 - Current
General Manager
Sonic
06.2014 - 06.2021
High School Diploma -
Warren Central