Committed General Manager with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
DRM Arby's
MADISON, WI
10.2019 - Current
Ensured adherence to safety and sanitation protocols, promoting secure work environment and compliance with health code regulations.
Managed inventory levels and performed routine stock audits, minimizing waste and expenses.
Trained Staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Took responsibility for all aspects of hiring, from screening applicants to conducting interviews and selecting candidates.
Led staff meetings to communicate goals and expectations to create a positive work environment for team morale improvement.
Managed daily operations in high volume, fast-paced restaurant.
Scheduled staff shifts while optimizing labor costs effectively.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Oversaw food preparation, production and presentation according to quality standards.
Shift Leader
Portillos
Madison, WI
02.2018 - 10.2024
Prepared variety of foods according to exact instructions and recipe specifications.
Cleaned and sanitized kitchen equipment, utensils and work stations.
Supervised cash handling procedures, reconciling registers, and minimizing discrepancies.
Delegated work to staff, setting priorities and goals.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.