Ashley Tolentino
New City,NY
Summary
Results-focused on Brennan Partners dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Willing to learn and expand in travel communications and services .
Overview
13
13
years of professional experience
Work History
Cashier
Bravo Supermarket
Spring Valley , NY
2009.01 - 2011.07
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
Cashier /Team Leader - Project Management
Gap Inc
West Nyack , NY
2014.11 - 2016.03
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Deli Clerk
Bagel Boys
New City , NY
2013.02 - 2014.05
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Ambassador, Guest Services
Aeropostale
West Nyack , NY
2011.09 - 2015.08
- Greeted customers and helped with product questions, selections and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Role model for style and managing
Hair Dresser
JLK Salon
New City , NY
2018.12 - Current
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Education
Cosmetologist - Cosmetology Education
Capri Cosmetology Learning Center
Nanuet, NYGED -
Ducthess County BOCES
Poughkeepsie, NY10.2017
Cosmetologist - Cosmetology Education
Capri Cosmetology Learning Center
Nanuet, NY05.2019
Skills
- Digital Recordkeeping
- Adaptable to Changing Client Needs
- Reading Comprehension
- Social Media Platforms
- Styling Suggestions
- Service Promotions
- Customer Experience
- Detailed Instruction
- Persuasion and Personal Influence
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary
Timeline
Hair Dresser
JLK Salon
2018.12 - Current
Cashier /Team Leader - Project Management
Gap Inc
2014.11 - 2016.03
Deli Clerk
Bagel Boys
2013.02 - 2014.05
Ambassador, Guest Services
Aeropostale
2011.09 - 2015.08
Cashier
Bravo Supermarket
2009.01 - 2011.07
Cosmetologist - Cosmetology Education
Capri Cosmetology Learning Center
GED -
Ducthess County BOCES
Cosmetologist - Cosmetology Education
Capri Cosmetology Learning Center
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