Ashley Tolentino
New City,NY
Summary
Results-focused on Brennan Partners dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Willing to learn and expand in travel communications and services .
Overview
13
13
years of professional experience
Work History
Cashier
Bravo Supermarket
Spring Valley, NY
01.2009 - 07.2011
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
Cashier /Team Leader - Project Management
Gap Inc
West Nyack, NY
11.2014 - 03.2016
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Deli Clerk
Bagel Boys
New City, NY
02.2013 - 05.2014
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Ambassador, Guest Services
Aeropostale
West Nyack, NY
09.2011 - 08.2015
- Greeted customers and helped with product questions, selections and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Role model for style and managing
Hair Dresser
JLK Salon
New City, NY
12.2018 - Current
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Education
Cosmetologist - Cosmetology Education
Capri Cosmetology Learning Center
Nanuet, NYGED -
Ducthess County BOCES
Poughkeepsie, NY10.2017
Cosmetologist - Cosmetology Education
Capri Cosmetology Learning Center
Nanuet, NY05.2019
Skills
- Digital Recordkeeping
- Adaptable to Changing Client Needs
- Reading Comprehension
- Social Media Platforms
- Styling Suggestions
- Service Promotions
- Customer Experience
- Detailed Instruction
- Persuasion and Personal Influence
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary
Timeline
Hair Dresser
JLK Salon
12.2018 - Current
Cashier /Team Leader - Project Management
Gap Inc
11.2014 - 03.2016
Deli Clerk
Bagel Boys
02.2013 - 05.2014
Ambassador, Guest Services
Aeropostale
09.2011 - 08.2015
Cashier
Bravo Supermarket
01.2009 - 07.2011
Cosmetologist - Cosmetology Education
Capri Cosmetology Learning Center
GED -
Ducthess County BOCES
Cosmetologist - Cosmetology Education
Capri Cosmetology Learning Center
Similar Profiles
ANGIE ACANDAANGIE ACANDA
Assistant Deli Manager at Bravo SupermarketAssistant Deli Manager at Bravo Supermarket
Linda ProsperLinda Prosper
Supervisor at Bravo SupermarketSupervisor at Bravo Supermarket
Neildjeen BecyNeildjeen Becy
Store Associate at Bravo SupermarketStore Associate at Bravo Supermarket