Ashley Tomaszewski
Belleville,Michigan
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
Twisted Rooster
03.2023 - 10.2024
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
Server
BJ's Restaurant & Brewhouse
08.2022 - 02.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Restaurant Employee
Red Lobster
04.2008 - 05.2022
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Restaurant Manager
Red Lobster
01.2018 - 08.2020
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
High School Diploma -
Huron High School
New Boston, MI06-2009
Skills
- Sales
- Loss prevention
- Leadership
- Community outreach
- Staff training/development
- Customer experiences
- Inventory control
- Training and development
Certification
Servsafe Certification Valid thru- 6/12/2028
Timeline
General Manager
Twisted Rooster
03.2023 - 10.2024
Server
BJ's Restaurant & Brewhouse
08.2022 - 02.2023
Restaurant Manager
Red Lobster
01.2018 - 08.2020
Restaurant Employee
Red Lobster
04.2008 - 05.2022
Servsafe Certification Valid thru- 6/12/2028
High School Diploma -
Huron High School
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